Evaluation of Visual Interfaces in Information Security Management Systems

Abstract

This article discusses methods for evaluating the effectiveness of information presentation forms in application software, with a focus on developing a comprehensive methodology for assessing interfaces in information security monitoring and management systems. The user interface is a key element that affects the functionality, convenience, and aesthetic appeal of software. These aspects directly influence how users perceive and interact with the software, which is especially important in the context of information security systems to ensure effective and timely responses to incidents and threats. The aim of this study is to develop a comprehensive methodology that allows for the evaluation of the effectiveness of information presentations in security systems. This methodology combines user surveys to obtain an overall quality indicator of the interface with the use of the GOMS method (Goals, Operators, Methods, and Selection Rules) to assess the speed of task completion. The proposed methodology includes two main stages: the first stage involves user surveys to gather subjective assessments and determine an overall quality indicator of the interface; the second stage involves the application of the GOMS method, which provides a quantitative evaluation of interface efficiency by measuring the time users spend on completing tasks. These two stages complement each other, providing a comprehensive approach to evaluating the user interface. This approach allows for the classification of user interfaces into four quality levels: "excellent", "good", "satisfactory", and "unsatisfactory". The novelty of the study lies in its unique approach that combines both subjective and objective methods of analysis, providing a more accurate and comprehensive evaluation of interface quality in information security systems. The theoretical significance of the work is in the creation of a new methodology for evaluating user interfaces, which can be applied to various information security systems. The practical significance is in the potential use of the results to improve the interaction between operators and information security monitoring and management systems, ultimately enhancing the overall security and efficiency of information systems by improving the quality of operator decision-making. Future research plans include expanding the study to cover additional aspects such as the impact of cognitive loads on operators and adaptive visualization methods that can adjust to individual user characteristics.