Disaster Preparedness in Social Work: Enhancing Policy in Australian Human Service Organisations

Abstract

This article reports on a small study that aimed to enhance disaster preparedness policy in Australian human service organisations. Adopting a transformative ecosocial lens, the researchers collaborated with emergency services as part of action research (AR) to co-design a series of workshops. The objectives of the workshops were to progressively develop disaster preparedness policy relating to risk assessment, service continuity and recovery plans. Semi-structured interviews with eight participants from human service organisations were undertaken post-workshop to explore their experiences and the impacts of workshops on organisational policy. Qualitative data were examined using thematic analysis. Five key themes emerged from the data. The themes were knowledge acquisition, the interrelationship between policy and practice, inter- and intra-professional relationships, organisational challenges and marginalisation. Whilst results indicated that workshops provided participants with opportunities to enhance disaster preparedness policy, participants described ongoing challenges inhibiting their progress within an organisational context. Implications for social work highlight the interrelationship between policy and practice and underscore the value of the profession’s multidimensional approach to practice. The need to disrupt the influence of the neoliberal discourse within the organisational context is critical for enhancing disaster preparedness and for mitigating the inequitable impacts of disasters on marginalised groups.