Public service motivation and turnover intention: China study shows role of job satisfaction and career growth opportunity for public employees

Abstract

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings In a study of 587 public employees from China, researchers found that public service motivation (PSM) made workers less likely to leave their jobs. But the relation to turnover intention was partially mediated by job satisfaction. Career growth opportunity moderated the association between job satisfaction and turnover intention. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.