The impact of supply chain digitalization on supply chain performance: a moderated mediation model

Abstract

Despite extensive attention that researchers and practitioners have paid to supply chain digitalization, our understanding of how to leverage supply chain digitalization for superior supply chain performance remains limited. By adopting the theory of information processing, this research explores how supply chain digitalization affects supply chain performance through supply chain agility and how such relationships are moderated by environmental uncertainty. Using data collected from 143 companies in China, the current study finds the significant mediating role of supply chain agility and the moderating role of environmental uncertainty (environmental dynamism, munificence, and complexity). Furthermore, the mediating effect of supply chain agility on the relationship between supply chain digitalization and supply chain performance can be enhanced under high environmental dynamism and complexity. The research enhances the understanding of supply chain digitalization and provides managerial insights into how to leverage supply chain digitalization for improving supply chain performance.