The interplay of team-level leader-member exchange and artificial intelligence on information systems development team performance: a mediated moderation perspective

IF 2.3 4区管理学 Q3 BUSINESS

International Journal of Managing Projects in Business Pub Date : 2024-06-28 DOI:10.1108/ijmpb-11-2023-0253

Ahsan Ali, Xianfang Xue, Nan Wang, Xicheng Yin, Hussain Tariq

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引用次数: 0

Abstract

Purpose

The aim of this study is to investigate how team-level leader-member exchange (LMX) and the instrumental use of artificial intelligence (AI) by team members influence team psychological empowerment and information systems development (ISD) team performance.

Design/methodology/approach

A survey approach was employed to collect time-lagged, multi-source data for testing the proposed model of this study (N = 514 responses from 88 teams). PROCESS macro was used to analyze the data to generate empirical results.

Findings

The results suggest that instrumental AI use indirectly influences ISD team performance by enhancing team psychological empowerment. Additionally, it moderates the effects of team-level LMX on team psychological empowerment and ISD team performance. Furthermore, the results demonstrate that the interaction effect of LMX and instrumental AI use on ISD team performance is mediated by team psychological empowerment.

Originality/value

While research on ISD consistently demonstrates that teams, data, and technology collectively contribute to the success of these projects. What is less known, however, is how the exchange relationship between ISD teams and their leader, as well as technological factors, contribute to ISD projects. This study draws on LMX theory to propose how team-level LMX and the instrumental use of AI by team members influence team psychological empowerment and ISD team performance. The study puts forth a mediated moderation model to develop a set of hypotheses. It offers valuable contributions to AI and LMX, along with implications for ISD team management.

查看原文本刊更多论文

团队层面的领导-成员交流和人工智能对信息系统开发团队绩效的相互作用：中介调节视角

目的本研究旨在探讨团队层面的领导-成员交流（LMX）以及团队成员对人工智能（AI）的工具性使用如何影响团队心理授权和信息系统开发（ISD）团队绩效。研究结果表明，工具性人工智能的使用通过增强团队心理授权间接影响了 ISD 团队的绩效。此外，它还调节了团队层面的 LMX 对团队心理授权和 ISD 团队绩效的影响。此外，研究结果表明，LMX 和工具性人工智能的使用对 ISD 团队绩效的交互效应是由团队心理授权中介的。原创性/价值虽然有关 ISD 的研究一直表明，团队、数据和技术共同促成了这些项目的成功。然而，人们对 ISD 团队与其领导者之间的交流关系以及技术因素如何促进 ISD 项目却知之甚少。本研究借鉴 LMX 理论，提出团队层面的 LMX 和团队成员对人工智能的工具性使用如何影响团队心理授权和 ISD 团队绩效。本研究提出了一个中介调节模型，从而提出了一系列假设。它为人工智能和 LMX 做出了宝贵贡献，并对综合服务部团队管理产生了影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Managing Projects in Business Multiple-

CiteScore

7.00

自引率

14.80%

发文量

期刊介绍： The International Journal of Managing Projects in Business seeks to advance the theory, research and practice of all aspects of project management. IJMPB is looking for top quality theoretical and empirical research with the aims of: promoting the understanding of project management and; encouraging the publication of novel project management insights using multidisciplinary approaches rooted in social sciences. The journal provides a much-needed resource involved in project management by exploring new avenues not often addressed in the field of project management.