How teams can overcome silence: The roles of humble leadership and team commitment

IF 4.7 2区 心理学 Q1 MANAGEMENT
Nate Zettna, Helena Nguyen, Simon Lloyd D. Restubog, Pauline Schilpzand, Anya Johnson
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引用次数: 0

Abstract

Team performance can be eroded or undermined when team members intentionally withhold information, such as suggestions for improvements, or concerns about issues that matter for the team. Yet, we know very little about whether silence in teams (team silence) in fact reduces team performance, and if it does, how team silence might be ameliorated. Grounded in social information processing (SIP) theory, we hypothesize and investigate the role of leaders as a potent social informational source to reduce team silence and in turn, enhance team performance. We further posit the role of team commitment to the organization as an important amplifier of humble leadership in reducing team silence. Across a programmatic series of five empirical studies involving experimental, multisource, and multiwave field data, we found support for the negative relationship between leader humility and team silence. Team silence also mediated the relationship between leader humility and team performance in a variety of work contexts. Findings supported that the benefits of leader humility were amplified in teams with higher levels of organizational commitment. Overall, this paper contributes new theoretical and practical insights by identifying leader humility as a preventative antecedent to team silence, with team commitment to the organization as an important qualifier of the impact of humble leadership on teams.
团队如何克服沉默:谦虚领导和团队承诺的作用
如果团队成员有意隐瞒信息,如改进建议或对团队重要问题的担忧,团队绩效就会受到侵蚀或破坏。然而,对于团队中的沉默(团队沉默)是否真的会降低团队绩效,以及如果真的会降低团队绩效,如何改善团队沉默,我们却知之甚少。我们以社会信息处理(SIP)理论为基础,假设并研究了领导者作为一种有效的社会信息来源在减少团队沉默、进而提高团队绩效方面的作用。我们进一步假设,团队对组织的承诺是谦逊领导在减少团队沉默方面的重要放大器。在一系列涉及实验、多源和多波实地数据的五项实证研究中,我们发现领导者谦逊与团队沉默之间的负相关关系得到了支持。在各种工作环境中,团队沉默也是领导者谦逊与团队绩效之间关系的中介。研究结果表明,在组织承诺水平较高的团队中,领导者谦逊的益处会被放大。总之,本文通过确定领导者谦逊是团队沉默的预防性前因,以及团队对组织的承诺是谦逊领导对团队影响的重要限定因素,提出了新的理论和实践见解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
10.20
自引率
5.50%
发文量
57
期刊介绍: Personnel Psychology publishes applied psychological research on personnel problems facing public and private sector organizations. Articles deal with all human resource topics, including job analysis and competency development, selection and recruitment, training and development, performance and career management, diversity, rewards and recognition, work attitudes and motivation, and leadership.
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