Certified Peer Support in the Field of Homelessness: Stories Behind the Work.

IF 1.8 4区 医学 Q3 HEALTH POLICY & SERVICES
Margriet de Zeeuw Wright, Candice Morgan
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引用次数: 0

Abstract

Certified peer support specialists (CPSS) are used as a paraprofessional workforce to engage hard-to-reach populations, including people experiencing homelessness. Thematic analysis was used to explore with CPSS (N = 7) what contributed to their effectiveness when working with this population. Participants were recruited at a HUD lead organization in the southeastern United States. Open-ended semi-structured questions were used in online, synchronous interviews. Themes related to three areas, experience, competence, and the organization, contributed to participants being effective. Specifically, interviewees observed that their lived experiences and abilities to speak a common language with clients contributed to their effectiveness. They identified how personal qualities and unique skillsets suited them for the work. Participants also valued the training they received; certification helped them to develop competencies and to balance vulnerability, empathy, and connection. Finally, participants attributed their effectiveness to clarity about their roles within the organization, supervision, attention to self-care, and co-worker support. Findings from this study may have implications for the value of lived and learned knowledge coexisting in organizations serving those who experience homelessness.

无家可归领域的认证同伴支持:工作背后的故事。
经认证的同伴支持专家(CPSS)是一支辅助专业队伍,用于帮助包括无家可归者在内的难以接触人群。我们采用主题分析法,与 CPSS(7 人)一起探讨在与这一人群合作时,是什么促成了他们的工作成效。参与者是在美国东南部的一家住房和城市发展部牵头机构招募的。在线同步访谈中使用了开放式半结构化问题。访谈主题涉及三个方面,即经验、能力和组织,这三个方面有助于参与者提高工作效率。具体来说,受访者认为,他们的生活经验和与客户使用共同语言的能力有助于提高他们的工作效率。他们指出了个人素质和独特技能如何使他们胜任这项工作。参与者还重视他们所接受的培训;认证有助于他们发展能力,平衡脆弱性、同理心和联系。最后,参与者认为他们的工作效率归功于他们在组织中角色的明确性、监督、对自我保健的关注以及同事的支持。这项研究的结果可能会对服务于无家可归者的组织中生活知识和学习知识并存的价值产生影响。
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来源期刊
CiteScore
5.30
自引率
3.70%
发文量
133
期刊介绍: Community Mental Health Journal focuses on the needs of people experiencing serious forms of psychological distress, as well as the structures established to address those needs. Areas of particular interest include critical examination of current paradigms of diagnosis and treatment, socio-structural determinants of mental health, social hierarchies within the public mental health systems, and the intersection of public mental health programs and social/racial justice and health equity. While this is the journal of the American Association for Community Psychiatry, we welcome manuscripts reflecting research from a range of disciplines on recovery-oriented services, public health policy, clinical delivery systems, advocacy, and emerging and innovative practices.
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