CEO reflections on leadership lessons from the global pandemic: back to basics during crisis

Clinton O. Longenecker, Jenell L. S. Wittmer
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Abstract

PurposeThe current study qualitatively examined the challenges and lessons learned from Chief Executive Officers (CEOs) during the COVID-19 pandemic. The current study draws upon previous crisis leadership research to understand and classify the most important lessons learned from CEOs.Design/methodology/approachA total of 30 in-depth, structured CEO interviews were conducted with large, multi-divisional organizations across market sectors that included healthcare, automotive, steel, agriculture, logistics, distribution, banking, financial services, light manufacturing and industrial services during the COVID-19 pandemic. Three separate judges performed a content analysis, and three main themes (eleven overall lessons) emerged related to high-level leadership lessons learned through the pandemic.FindingsThe leadership lessons that emerged overwhelmingly focused on the importance of emphasizing leadership fundamentals during crisis. CEO’s shared the importance of getting “back to basics” during the pandemic. The current study presents these leadership lessons, along with insights for leadership practices and development, as well as future research. Additionally, questions for reflection are posed to stimulate current and future leaders’ growth and development.Originality/valueThe COVID-19 pandemic has impacted leadership and organizations in an unprecedented manner. Previous research has outlined the leadership traits and behaviors needed to successfully lead through organizational crises. However, little research has examined CEO level lessons learned, focusing on learning from such crises.
首席执行官从全球大流行病中汲取领导力教训的反思:危机期间回归基本原则
本研究对首席执行官(CEO)在 COVID-19 大流行期间面临的挑战和吸取的经验教训进行了定性研究。本研究借鉴了以往的危机领导力研究,以了解首席执行官们所吸取的最重要的经验教训并对其进行分类。设计/方法/途径在 COVID-19 大流行期间,本研究对大型、多部门组织的首席执行官进行了 30 次深入的结构化访谈,这些组织涉及的市场领域包括医疗保健、汽车、钢铁、农业、物流、分销、银行、金融服务、轻工制造和工业服务。三位评委分别对内容进行了分析,得出了与大流行病期间高层领导经验教训相关的三大主题(共 11 条经验教训)。首席执行官们分享了在大流行病期间 "返璞归真 "的重要性。本研究介绍了这些领导经验,以及对领导实践和发展以及未来研究的启示。此外,本研究还提出了一些供反思的问题,以促进当前和未来领导者的成长和发展。以往的研究概述了成功领导组织度过危机所需的领导特质和行为。然而,很少有研究对首席执行官层面的经验教训进行研究,重点关注从此类危机中学习。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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