Effect of Digitalization on Logistics Performance among Logistics Related Companies in Cameroon

American Journal of Supply Chain Management Pub Date : 2024-06-15 DOI:10.47672/ajscm.2099

Ngangwa Dorian Ntule, O. N. B. Emmanuel, Fuein Vera

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Abstract

Purpose: This paper explores the impact of Digitalisation (Technology adoption, Digital skills and digital infrastructure) on Logistics Performance among Logistics Related Companies in Cameroon. Materials and Methods: From over 600 accredited logistics related companies in Cameroon, 234 were extracted based on the Krejcie and Morgan sample size table using the purposive sampling technique based on cross-sectional data from questionnaires. Data was analyzed using the Ordinary Least Squares. Findings: The findings revealed that Technology adoption (TA), digital skills (DS) show a significant positive influence on logistics performance while digital infrastructure (DI) has an insignificant positive influence on logistics performance. The control variables of experience of respondents (Esp), and company size (Comsize) all insignificantly influence logistics performance. Implications to Theory, Practice and Policy: This study recommends Organizations to focus on increasing technology adoption (TA) and implement cutting-edge technologies, such as Internet of things and automation, leverage the findings related to digital skills (DS) and recognize the critical role of a digitally skilled workforce in driving logistics performance. Investing in training programs and fostering a culture of continuous learning will contribute to workforce readiness for digital advancements. By understanding the specific relationship between digitization efforts and logistics performance outcomes as per this study, stakeholders would assist logistics related companies in Cameroon in making informed decisions regarding their digitization strategies. The study provides practical recommendations for logistics companies in Cameroon on how to effectively implement digitalization strategies, such as leveraging technology for real-time tracking, automation, and data analysis to improve efficiency and reduce costs and some Best Practices for Digitalization in Logistics.

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数字化对喀麦隆物流相关公司物流绩效的影响

目的：本文探讨了数字化（技术应用、数字技能和数字基础设施）对喀麦隆物流相关公司物流绩效的影响。材料与方法：根据 Krejcie 和 Morgan 样本规模表，采用目的性抽样技术，从喀麦隆 600 多家经认可的物流相关公司中抽取了 234 家公司，以问卷调查的横截面数据为基础。数据采用普通最小二乘法进行分析。研究结果研究结果显示，技术采用（TA）和数字技能（DS）对物流绩效有显著的正向影响，而数字基础设施（DI）对物流绩效的正向影响不显著。受访者经验（Esp）和公司规模（Comsize）这两个控制变量对物流绩效的影响均不显著。对理论、实践和政策的启示：本研究建议各组织将重点放在提高技术采用率（TA）和实施前沿技术（如物联网和自动化）上，充分利用与数字技能（DS）相关的研究结果，并认识到掌握数字技能的员工队伍在推动物流绩效方面的关键作用。投资培训项目和培养持续学习的文化将有助于劳动力为数字化进步做好准备。通过本研究了解数字化工作与物流绩效结果之间的具体关系，利益相关者将协助喀麦隆的物流相关公司就其数字化战略做出明智决策。本研究为喀麦隆的物流公司提供了如何有效实施数字化战略的实用建议，如利用技术进行实时跟踪、自动化和数据分析，以提高效率和降低成本，以及一些物流数字化的最佳实践。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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American Journal of Supply Chain Management

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