Employee and manager’s emotional intelligence: the role of servant leadership climate in individual adaptive performance

Abstract

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings A study of Tunisian managers, and team members, came to three conclusions: (1) employees’ emotional intelligence directly influences individual adaptive performance – which is the ability to adapt well to changing environments. (2) There is a direct influence of manager’s emotional intelligence on individual adaptive performance. (3) There is an indirect influence of emotional intelligence on individual adaptive performance through the mediation of servant leadership climate. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.