Does consumer knowledge about sustainable-fashion impact intention-to-buy?

Jinghe Han, A. Woodside, Eunju Ko
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Abstract

PurposeThis study proposes and empirically tests the hypothesis that most consumers differ significantly in how accurately they express knowledge about what experts define as indicators of fashion sustainability behavior.Design/methodology/approachSustainability discipline scholars (i.e., experts) provide the following two examples of accurate sustainability knowledge: (1) Sustainable-fashion manufacturers ensure safe working conditions for their employees; (2) fibers such as wool can be commercially recycled. In the current study, 85% of participants in separate samples of Chinese (n = 244) and Korean (n = 214) adults provide incorrect answers to the two statements, contradicting experts' beliefs. The study here develops and tests a general, asymmetric predictive, case-based theory of simple and complex antecedent conditions and outcomes for consumers with correct or incorrect knowledge of fashion sustainability behavior for fashion products.FindingsAccording to the study consumers who have a high level of knowledge about sustainable fashion consistently have high purchase intentions for these products. On the contrary, consumers with insuffient knowledge of sustainable-fashion have low purchase intentions.Research limitations/implicationsThe analysis emphasizes the importance of government policy in encouraging important-term consumer behavior. Government policy has a direct and indirect impact on sustainable consumer behavior.Practical implicationsThis study's practical contribution is that it amphasizes the important role of government policy in encouraging sustainable consumer behavior (Perez-Castillo and Vera-Martinez, 2021). Government policy both directly and indirectly influences sustainable consumer behavior. Understanding consumers' consumption behavior as influenced by knowledge of sustainable development allows policymakers to develop more targeted policy measures, thereby promoting the achievement of sustainable development goals. For example, incorporating sustainable issues into the school curriculum can encourage students to practice sustainable behavior when purchasing, using, or disposing of products. People may require encouragement to understand why sustainable development is necessary, how to facilitate it, what the expected effects are and how it will affect their lives.Social implicationsKnowledge of sustainable development, as well as consumer behavior research, can help improve consumer environmental awareness and understanding of sustainable development, guiding them towards greener and more environmentally friendly consumption habits. Understanding consumers' reactions to knowledge of sustainable development and subsequent changes in their consumption behavior guides businesses to engage in green product design, green production and green marketing, thus improving their competitiveness and market share (Rynarzewska et al., 2023). Some countries around the world are working hard to meet their sustainable development goals. By comparing consumer consumption behavior in different countries under the influence of knowledge on sustainable development consumer can share experiences and practices, strengthen international cooperation and communication and promote the global sustainable development process collaboratively.Originality/valueThe current study contributes by looking into the validity of the claim that consumers who have accurate sustainable fashion knowledge are more likely to purchase brands with high sustainability characteristics.
消费者对可持续时尚的了解是否会影响购买意向?
设计/方法/途径可持续发展学科的学者(即专家)提供了以下两个准确的可持续发展知识的例子:(1)可持续发展时装制造商确保其员工的工作条件安全;(2)羊毛等纤维可以进行商业回收。在目前的研究中,在中国(n = 244)和韩国(n = 214)成年人的不同样本中,有 85% 的参与者对这两个陈述提供了错误的答案,这与专家的信念相矛盾。研究结果根据研究,对可持续时尚有较高了解的消费者对这些产品的购买意向一直较高。研究局限性/意义分析强调了政府政策在鼓励消费者重要行为方面的重要性。本研究的实际贡献在于,它强调了政府政策在鼓励可持续消费行为中的重要作用(Perez-Castillo 和 Vera-Martinez,2021 年)。政府政策会直接或间接地影响可持续消费行为。通过了解消费者的消费行为受可持续发展知识的影响,政策制定者可以制定更有针对性的政策措施,从而促进可持续发展目标的实现。例如,将可持续发展问题纳入学校课程,可以鼓励学生在购买、使用或处理产品时实践可持续发展行为。社会影响可持续发展知识和消费者行为研究有助于提高消费者的环境意识和对可持续发 展的理解,引导他们养成更绿色、更环保的消费习惯。了解消费者对可持续发展知识的反应以及随之而来的消费行为变化,可以引导企业进行绿色产品设计、绿色生产和绿色营销,从而提高企业的竞争力和市场份额(Rynarzewska et al.)世界上一些国家正在努力实现其可持续发展目标。通过比较不同国家消费者在可持续发展知识影响下的消费行为,可以分享经验和做法,加强国际合作与交流,共同推动全球可持续发展进程。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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