Mechanisms for identifying and regulating opportunistic behavior of personnel in a company

N. A. Yuzhakova
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Abstract

Aim. To summarize the main mechanisms of regulating and limiting opportunistic behavior in the company.Objectives. To study the tools to prevent opportunistic behavior presented in the studies of consulting companies; to establish which methods of identifying opportunism are more effective; to describe the main mechanisms aimed at reducing the risk of opportunistic behavior in the company.Methods. The author applied methods of generalization of theoretical and practical base of mechanisms aimed at regulating opportunistic behavior, as well as processing and generalization of analytical materials of consulting companies and professional associations.Results. In order to reduce the risk of opportunistic behavior in the company, it is necessary to build an effective recruitment process. Companies need a third-party or internal security service that will reduce the percentage of risk of hiring employees who are detrimental to the company. Companies should also develop preventive measures to combat opportunistic behavior of employees (rules of business conduct enshrined in an official company document, with which the employee should be familiarized). In order to detect opportunism expressed in the so-called shirking, you can install special software on the work computer and use pass systems to track the time of arrival and departure of the employee. In addition, it is necessary to competently build the process of introducing mechanisms to regulate the manifestation of opportunistic behavior in order to avoid organizational conflicts and resistance on the part of the workforce. Creation of an effective system of personnel motivation will draw the attention of personnel to the achievement of the company's goals, because, having achieved them, they will achieve the reward for the work done. This will reduce the risk of opportunistic behavior, and the formation of the personnel reserve of the organization will allow the management to reduce the level of opportunism expressed in the form of misinforming the employer, hiding the true objectives of staying in a new workplace.Conclusions. In practice, there are many mechanisms for regulating and limiting opportunistic behavior of personnel. According to surveys of consulting companies, the first place is occupied by the policy of counteraction to corporate fraud, the second place is shared by the hotline and monitoring of suspicious activity, in which employees are involved by anonymous reporting of information. Then comes training for employees and company management, and data analytics. Tip-offs are used to detect 42 % of corporate fraud, with employees reporting illegal activities in 55 % of cases. Some companies conduct internal investigations, but almost 50 % of them do not respond to opportunism, including fraud.
识别和规范公司员工机会主义行为的机制
目的总结规范和限制公司机会主义行为的主要机制。研究咨询公司研究中提出的防止机会主义行为的工具;确定哪些识别机会主义的方法更有效;描述旨在降低公司机会主义行为风险的主要机制。作者采用了对旨在规范机会主义行为的机制的理论和实践基础进行归纳的方法,以及对咨询公司和专业协会的分析材料进行处理和归纳的方法。为了降低公司中机会主义行为的风险,有必要建立有效的招聘程序。公司需要第三方或内部安全服务,以降低雇用对公司不利的员工的风险比例。公司还应制定打击员工机会主义行为的预防措施(在公司正式文件中规定业务行为规则,员工应熟悉这些规则)。为了发现所谓 "推卸责任 "的机会主义行为,可以在工作电脑上安装专用软件,并使用通行证系统来跟踪员工的到岗和离岗时间。此外,还必须有能力建立引入机制的过程,以调节机会主义行为的表现形式,从而避免组织冲突和员工的抵触情绪。建立有效的人员激励制度会将人员的注意力吸引到公司目标的实现上,因为在实现目标后,他们将获得工作报酬。这将减少机会主义行为的风险,而组织的人员储备的形成将使管理层能够减少以误导雇主、隐瞒留在新工作场所的真实目的等形式表现出来的机会主义程度。在实践中,有许多规范和限制人员机会主义行为的机制。根据对咨询公司的调查,企业反欺诈政策占据首位,其次是热线电话和对可疑活动的监控,员工通过匿名举报信息参与其中。然后是对员工和公司管理层的培训以及数据分析。42% 的企业欺诈案是通过举报发现的,55% 的案件是员工举报的非法活动。一些公司会开展内部调查,但近 50% 的公司不会对包括欺诈在内的机会主义行为做出回应。
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