Industrial relations management practice and performance of tertiary institutions in Enugu State Nigeria

NG Journal of Social Development Pub Date : 2024-05-22 DOI:10.4314/ngjsd.v13i1.14

Uche Juliana Agubata, Walter Ezeodili, Eneh Maximus Ikenna

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Abstract

The study examined effect of industrial relations management practices on the performance of tertiary institutions in Enugu State. Survey research design was adopted. The population of the study was 11802. Taro Yamani statistical sampling formula was employed to determine the sample size of 387 for the study. The hypotheses were tested using t-test analysis. The findings revealed that expressive participatory management practices had a significant positive effect on the efficiency of tertiary institutions in Enugu State (where t-calculated = 7.39 is higher than the t-table value = 2.776, that employment practices had a significant positive effect on quality of service of tertiary institutions in Enugu State (t-calculated= 6.93 is higher than the t-table = 2.776) and that disengagement practices had a significant positive effect on the efficiency of tertiary institutions in Enugu State ( where the t-value =11.20, whereas the t-table value = 2.77). The study concluded that expressive participatory management, employment practices and disengagement practices influenced the performance of tertiary institutions in Enugu State. The study recommended among others that since industrial democracy effect the performance of tertiary institutions, management should give more room for unions in the organisation to air their views and try as much as possible to align the needs of the employees to that of the institutions so to improve on service delivery

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尼日利亚埃努古州高等院校劳资关系管理实践与绩效

本研究探讨了劳资关系管理实践对埃努古州高等院校绩效的影响。研究采用了调查研究设计。研究对象为 11802 人。采用 Taro Yamani 统计抽样公式确定了 387 个研究样本量。假设采用 t 检验分析法进行检验。研究结果表明，表现性参与管理实践对埃努古州高等院校的效率有显著的积极影响（t 计算值 = 7.39 高于 t 表值 = 2.776），就业实践对埃努古州高等院校的服务质量有显著的积极影响（t 计算值= 6.93 高于 t 表值= 2.776），脱离管理实践对埃努古州高等院校的效率有显著的积极影响（t 值=11.20，而 t 表值=2.77）。研究得出结论认为，表现性参与管理、就业实践和脱离管理实践影响了埃努古州高等院校的绩效。除其他外，研究还建议，由于行业民主会影响高等院校的绩效，管理层应为组织中的工会提供更多发表意见的空间，并尽可能使员工的需求与院校的需求保持一致，从而改善服务的提供。

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NG Journal of Social Development

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