The human factor and ergonomics in Patient Safety

Miguel Valdivia de la Fuente, Diego José Palacios Castañeda, Nuria Martínez Sanz
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Abstract

The human condition is linked to error in any activity that is performed, and the healthcare world is no exception. The origin of human error does not lie within the perversity of human nature, instead, it has its origins in latent failures in the healthcare environment and is a consequence of the processes and procedures applied. The science of the Human Factor deals with the application of knowledge to people (capabilities, characteristics and limitations), with the design and the management of the equipment they use and with the environments in which they work and the activities they carry out.
Part of the Human Factor are the non-technical skills. These skills greatly influence people's behavior and, therefore, their performance and the quality of healthcare in a very complex socio-technical system.
病人安全中的人为因素和人体工程学。
在任何活动中,人为因素都会导致错误,医疗保健领域也不例外。人为错误的根源并不在于人性的变态,相反,它起源于医疗环境中潜在的失误,是所应用的流程和程序造成的后果。人为因素科学涉及到人的知识应用(能力、特点和局限性)、人所使用设备的设计和管理、人的工作环境以及人所开展的活动。人的因素的一部分是非技术性技能。这些技能在很大程度上影响着人们的行为,进而影响着他们在一个非常复杂的社会技术系统中的表现和医疗质量。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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