Product-service systems in large automotive OEMs: characterising the decision-making process when developing and introducing vehicle sharing/pooling schemes

Lucia C. Burtnik Urueta, Elies Dekoninck
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Abstract

Automotive OEM introduced Product-Service Systems in the past 20 years, challenging their traditional business model. A qualitative study was developed to characterise the decision-making process across 6 case studies, and similar patterns across different enabled the identification of lessons learned and possible future implications. All PSS initiatives were introduced following an Agile/Lean experimental approach, but the opportunistic nature of trials casts doubts in future validity. New testing methods that generate more robust conclusions need to be developed.
大型汽车原始设备制造商的产品服务系统:制定和引入车辆共享/拼车计划时的决策过程特征
汽车原始设备制造商在过去 20 年中引入了产品服务系统,对其传统业务模式提出了挑战。我们开展了一项定性研究,对 6 个案例研究的决策过程进行了描述,不同案例的相似模式有助于我们总结经验教训,并对未来产生可能的影响。所有 PSS 计划都是按照敏捷/精益试验方法引入的,但试验的机会性使人对其未来的有效性产生怀疑。需要开发新的测试方法,以得出更可靠的结论。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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