The characteristics of leadership and their effectiveness in quality management in healthcare - A systematic literature review and a content analysis.

IF 1.6 Q3 HEALTH POLICY & SERVICES

Health Services Management Research Pub Date : 2024-05-14 DOI:10.1177/09514848241254921

Susanna Friman, Riikka Maijala, Sini Eloranta, Sakari Suominen, Tuija Ikonen

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引用次数: 0

Abstract

Effective quality leadership is identified as a critical factor for organisational success. Leadership style has an important role in the implementation of quality management. This systematic review describes the characteristics of leadership in quality management in healthcare, and analyses their association with successful or unsuccessful quality management by using content analysis. Papers published in peer-reviewed journals between 2011 and June 2023 were selected by exploring the Abi/Inform, Business Source Complete, Cinahl, Pubmed and Web of Science electronic databases. Altogether 3014 records were found. PRISMA-protocol was used for selection of studies. 12 original and three review articles were included. Six leadership characteristics were identified that were linked to successful or unsuccessful implementation of quality management. The six categories were strategic, knowledge-oriented, value-based, supportive, participatory and communicative leadership. Supercategories and subcategories of successful and unsuccessful implementation are described. The results can be used to identify the leadership characteristics that promote successful quality management in healthcare organisations. In education for leaders and managers, attention should be in the characteristics and style of leadership and their impact on the effectiveness of quality management.

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领导力的特点及其在医疗质量管理中的有效性--系统文献综述和内容分析。

有效的质量领导被认为是组织成功的关键因素。领导风格在实施质量管理方面发挥着重要作用。这篇系统性综述描述了医疗质量管理中领导力的特点，并通过内容分析分析了这些特点与质量管理成功与否的关系。通过检索 Abi/Inform、Business Source Complete、Cinahl、Pubmed 和 Web of Science 电子数据库，筛选出 2011 年至 2023 年 6 月间发表在同行评审期刊上的论文。共找到 3014 条记录。在选择研究时使用了 PRISMA 协议。共收录了 12 篇原创文章和 3 篇评论文章。确定了与成功或失败实施质量管理相关的六个领导特征。这六个类别分别是战略型领导、知识导向型领导、价值型领导、支持型领导、参与型领导和沟通型领导。描述了成功和不成功实施质量管理的超级类别和子类别。研究结果可用于确定促进医疗机构成功实施质量管理的领导特征。在对领导者和管理者的教育中，应关注领导的特点和风格及其对质量管理有效性的影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Health Services Management Research HEALTH POLICY & SERVICES-

CiteScore

4.00

自引率

4.80%

发文量

期刊介绍： Health Services Management Research (HSMR) is an authoritative international peer-reviewed journal which publishes theoretically and empirically rigorous research on questions of enduring interest to health-care organizations and systems throughout the world. Examining the real issues confronting health services management, it provides an independent view and cutting edge evidence-based research to guide policy-making and management decision-making. HSMR aims to be a forum serving an international community of academics and researchers on the one hand and healthcare managers, executives, policymakers and clinicians and all health professionals on the other. HSMR wants to make a substantial contribution to both research and managerial practice, with particular emphasis placed on publishing studies which offer actionable findings and on promoting knowledge mobilisation toward theoretical advances.