Maryam Maddineshat, Meysam Safi-Keykaleh, Ali Ghaleiha, Efat Sadeghian
{"title":"Speaking Up: Exploring Mental Health Care Workers' Patient Safety Concerns.","authors":"Maryam Maddineshat, Meysam Safi-Keykaleh, Ali Ghaleiha, Efat Sadeghian","doi":"10.3928/02793695-20240424-02","DOIUrl":null,"url":null,"abstract":"<p><strong>Purpose: </strong>To explore the perspectives and experiences of mental health care workers (MHCWs) when speaking up about patient safety concerns.</p><p><strong>Method: </strong>A qualitative study was performed at Farshchian (Sina) Hospital in Iran, involving the purposive sampling of MHCWs from three inpatient psychiatric wards. From July to October 2022, semi-structured interviews were conducted with 23 participants. Data were analyzed using conventional content analysis.</p><p><strong>Results: </strong>Three major patient safety themes were identified: (a) <i>Voicing Concerns for Daily Safety</i> (subthemes: daily safety check-ins and speaking up to prevent patient harm); (b) <i>Speaking Up to Save Future Lives</i> (subthemes: whistleblowing, leadership, and being open to communication); and (c) <i>Hesitating to Speak Up</i> (sub-themes: ineffectiveness of raising one's voice and whispering).</p><p><strong>Conclusion: </strong>MHCWs have various concerns about speaking up or staying silent. Failure to communicate can result in adverse events and missed opportunities to address patient safety. [<i>Journal of Psychosocial Nursing and Mental Health Services, 62</i>(10), 41-49.].</p>","PeriodicalId":50071,"journal":{"name":"Journal of Psychosocial Nursing and Mental Health Services","volume":null,"pages":null},"PeriodicalIF":1.2000,"publicationDate":"2024-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Psychosocial Nursing and Mental Health Services","FirstCategoryId":"3","ListUrlMain":"https://doi.org/10.3928/02793695-20240424-02","RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"2024/5/6 0:00:00","PubModel":"Epub","JCR":"Q3","JCRName":"NURSING","Score":null,"Total":0}
引用次数: 0
Abstract
Purpose: To explore the perspectives and experiences of mental health care workers (MHCWs) when speaking up about patient safety concerns.
Method: A qualitative study was performed at Farshchian (Sina) Hospital in Iran, involving the purposive sampling of MHCWs from three inpatient psychiatric wards. From July to October 2022, semi-structured interviews were conducted with 23 participants. Data were analyzed using conventional content analysis.
Results: Three major patient safety themes were identified: (a) Voicing Concerns for Daily Safety (subthemes: daily safety check-ins and speaking up to prevent patient harm); (b) Speaking Up to Save Future Lives (subthemes: whistleblowing, leadership, and being open to communication); and (c) Hesitating to Speak Up (sub-themes: ineffectiveness of raising one's voice and whispering).
Conclusion: MHCWs have various concerns about speaking up or staying silent. Failure to communicate can result in adverse events and missed opportunities to address patient safety. [Journal of Psychosocial Nursing and Mental Health Services, 62(10), 41-49.].
期刊介绍:
The Journal of Psychosocial Nursing and Mental Health Services is a peer-reviewed, monthly journal for psychosocial and mental health nurses in a variety of community and institutional settings. For more than 50 years, the Journal has provided the most up-to-date, practical information available for today’s psychosocial-mental health nurse, including short contributions about psychopharmacology, mental health care of older adults, addictive behaviors and diagnoses, and child/adolescent disorders and issues. Begin to explore the Journal and all of its great benefits such as:
• Monthly feature, “Clip & Save: Drug Chart,” a one-page resource of up-to-date information on current medications for various psychiatric illnesses
• Access to current articles, as well as several years of archived content
• Articles posted online just 2 months after acceptance
• Continuing Nursing Education credits available each month