Towards more trusted virtual physicians: the combinative effects of healthcare chatbot design cues and threat perception on health information trust

IF 2.9 4区 管理学 Q2 COMPUTER SCIENCE, CYBERNETICS
Eunjoo Jin, Matthew Eastin
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引用次数: 0

Abstract

Although virtual healthcare assistants have been extensively adopted in the healthcare industry, users still question their reliability. Based on the Computers are Social Actor (CASA) paradigm, the...
实现更可信赖的虚拟医生:医疗聊天机器人设计线索和威胁感对健康信息信任的综合影响
尽管虚拟医疗助手已在医疗行业得到广泛应用,但用户仍对其可靠性存有疑问。基于计算机是社会行动者(CASA)范式,...
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来源期刊
Behaviour & Information Technology
Behaviour & Information Technology 工程技术-计算机:控制论
CiteScore
7.70
自引率
8.10%
发文量
159
审稿时长
5 months
期刊介绍: Behaviour & Information Technology (BIT) puts people before technology. As such it deviates from other related journals. It is the primary scientific venue for peer-reviewed publications on human-centred IT. BIT reports original research studies, practical case studies, and thoughtful articles on: • usability and user experience (UX) • human computer interaction (HCI) • human-centred and user-centred design • the social, business and human aspects of the digital world. The Journal attracts authors and readers from a variety of disciplines (e.g., usability, user experience, psychology, ergonomics, computer science, and sociology), originating from both academics and industry. All papers are subject to initial appraisal by the Editor, and, if found suitable for further consideration, will undertake rigorous double blind peer review by independent, anonymous expert referees.
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