THE EFFECT OF USING WHATSAPP BOT ON ENGLISH VOCABULARY LEARNING

Abstract

This study tried to design a WhatsApp bot to be implemented in English language vocabulary learning context in Oman. 150 Omani English as a Foreign Language (EFL) students from three different proficiency levels were selected based on random sampling. To measure the effectiveness of the treatment, pretests, posttests, and delayed posttests were conducted, respectively. The TAM 2 extended questionnaire was also used to understand learners' perceptions regarding the use of the WhatsApp bot in the learning process. The results of the study revealed that the WhatsApp bot, on all three levels, works nicely and practically. Although experimental groups, who used WhatsApp bot, at elementary and intermediate levels showed significant differences from the traditional face-to-face classes, pre-intermediate students showed no significant difference between the two mentioned terms. It was also understood that chatbots could be the best supplementary materials assisting teaching in delivering materials.