EMPLOYEE ENGAGEMENT IN THE MALAYSIAN PUBLIC SECTOR: THE MODERATING EFFECT OF JOB DEMANDS ON THE RELATIONSHIP BETWEEN EMPLOYEE PARTICIPATION, EMPLOYEE MOTIVATION, AND SELF-EFFICACY

IF 0.7 Q4 BUSINESS

International Journal of Business and Society Pub Date : 2024-04-04 DOI:10.33736/ijbs.6906.2024

Aya Moftah, Omar Elghadi, Mohamad Shah, Ahmad Jusoh

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Abstract

The optimization of employee engagement poses significant challenges for organizations worldwide, including in Malaysian public sector. In narrowing knowledge, demographic, and empirical gaps. This study aimed to examine the moderating role of job demands (JD) on the relationship between employee participation (EP), employee motivation (EM), self-efficacy (SE), and employee engagement (EE) within the Information technology (IT) departments of the Malaysian public sector. A quantitative approach using SmartPLS software was applied to analyze the data. This study discovered that only EM and SE have a significant impact on EE. On the other hand, there was no discernible impact of JD on the link between EM and EE. However, there was a moderation effect of JD on the relationship between EP and EE. By providing theoretical and empirical evidence as well as contextual and practical implications, this study is expected to aid the Malaysian government in optimizing the engagement of public employees and thus, enhance the productivity of the public sector in both administrative and economic growth.

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马来西亚公共部门的员工参与：工作要求对员工参与、员工积极性和自我效能之间关系的调节作用

员工敬业度的优化对包括马来西亚公共部门在内的全球组织构成了重大挑战。为了缩小知识、人口和经验方面的差距。本研究旨在探讨工作要求（JD）对马来西亚公共部门信息技术（IT）部门中员工参与（EP）、员工激励（EM）、自我效能感（SE）和员工敬业度（EE）之间关系的调节作用。研究采用 SmartPLS 软件对数据进行了定量分析。研究发现，只有 EM 和 SE 对 EE 有显著影响。另一方面，JD 对 EM 和 EE 之间的联系没有明显影响。不过，JD 对 EP 与 EE 之间的关系有调节作用。通过提供理论和实证证据以及背景和实践意义，本研究有望帮助马来西亚政府优化公共雇员的参与，从而提高公共部门在行政和经济增长方面的生产力。

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来源期刊

International Journal of Business and Society BUSINESS-

CiteScore

1.80

自引率

10.00%

发文量

期刊介绍： International Journal of Business and Society (IJBS) is an international scholarly journal devoted in publishing high-quality papers using multidisciplinary approaches with a strong emphasis on business, economics and finance. It is a triannual journal published in April, August and December and all articles submitted are in English. Our uniqueness focus on the impact of ever-changing world towards the society based on our niche area of research. IJBS follows a double-blind peer-review process, whereby authors do not know reviewers and vice versa. The journal intends to serve as an outlet with strong theoretical and empirical research and the papers submitted to IJBS should not have been published or be under consideration for publication elsewhere.