Uncovering SMEs’ knowledge management capability in innovation adoption and business performance: The moderating role of environmental turbulence

IF 1.5 Q3 MANAGEMENT

Human systems management Pub Date : 2024-04-08 DOI:10.3233/hsm-230154

Muhamad Robith Alil Fahmi, Mohammad Iqbal, K. Raharjo

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引用次数: 0

Abstract

BACKGROUND: Knowledge serves as the foundation for SMEs to enhance capabilities in navigating turbulent environments. This study highlights that SMEs capability is a determinant in adopting innovations and business performance. OBJECTIVE: This study aims to uncover the capabilities of SMEs in relation to innovation adoption and business performance, with environmental turbulence acting as a moderating variable between innovation adoption and business performance. METHODS: This study employed an explanatory approach that established quantitative foundations. PLS-SEM was utilized as the statistical analysis approach to test the developed hypotheses. An offline survey was conducted using data collected from 159 SMEs in the creative economy sectors. RESULTS: The results reveal that knowledge management capability and dynamic capability significantly influence on innovation adoption. However, innovation capability has an insignificant effect on innovation adoption. Additionally, innovation adoption has a significant effect on business performance. Environmental turbulence, as a moderating variable between innovation adoption and business performance, demonstrates a weakening effect. Furthermore, this study also examines the mediating role of innovation adoption. CONCLUSIONS: The interplay of knowledge management capability, innovation adoption, and business performance enhances the optimal capabilities of SMEs to achieve competitive advantage. On the basis of the KBV, knowledge fortifies the potential capacities, thereby fostering unique capabilities.

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揭示中小企业在创新采用和经营绩效方面的知识管理能力：环境动荡的调节作用

背景：知识是中小企业在动荡环境中提高能力的基础。本研究强调，中小企业的能力是采用创新和业务绩效的决定因素。目标：本研究旨在揭示中小企业采用创新和业务绩效的相关能力，而环境动荡则是采用创新和业务绩效之间的调节变量。方法：本研究采用解释性方法，建立了定量基础。采用 PLS-SEM 作为统计分析方法来检验提出的假设。利用从创意经济领域的 159 家中小企业收集到的数据进行了离线调查。结果：研究结果表明，知识管理能力和动态能力对创新采用有显著影响。但是，创新能力对创新采用的影响不明显。此外，创新采用对企业绩效也有显著影响。环境动荡作为创新采用与企业绩效之间的调节变量，其影响有所减弱。此外，本研究还探讨了创新采用的中介作用。结论：知识管理能力、创新采用和经营绩效的相互作用增强了中小企业实现竞争优势的最佳能力。在 KBV 的基础上，知识强化了潜在能力，从而培养了独特的能力。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Human systems management MANAGEMENT-

CiteScore

3.50

自引率

30.40%

发文量

期刊介绍： Human Systems Management (HSM) is an interdisciplinary, international, refereed journal, offering applicable, scientific insight into reinventing business, civil-society and government organizations, through the sustainable development of high-technology processes and structures. Adhering to the highest civic, ethical and moral ideals, the journal promotes the emerging anthropocentric-sociocentric paradigm of societal human systems, rather than the pervasively mechanistic and organismic or medieval corporatism views of humankind’s recent past. Intentionality and scope Their management autonomy, capability, culture, mastery, processes, purposefulness, skills, structure and technology often determine which human organizations truly are societal systems, while others are not. HSM seeks to help transform human organizations into true societal systems, free of bureaucratic ills, along two essential, inseparable, yet complementary aspects of modern management: a) the management of societal human systems: the mastery, science and technology of management, including self management, striving for strategic, business and functional effectiveness, efficiency and productivity, through high quality and high technology, i.e., the capabilities and competences that only truly societal human systems create and use, and b) the societal human systems management: the enabling of human beings to form creative teams, communities and societies through autonomy, mastery and purposefulness, on both a personal and a collegial level, while catalyzing people’s creative, inventive and innovative potential, as people participate in corporate-, business- and functional-level decisions. Appreciably large is the gulf between the innovative ideas that world-class societal human systems create and use, and what some conventional business journals offer. The latter often pertain to already refuted practices, while outmoded business-school curricula reinforce this problematic situation.

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