Nurses’ Perception toward the Relationship between Just Culture and Patient Safety Activities: A Literature Review

H. Alashram, G. Hamouda, Mai Yaseen
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Abstract

Purpose: This review aimed to explore “Just Culture”, patient safety, and the relationship between them from nurses’ perceptions working in healthcare settings. Also, to highlight recommendations for nurse managers regarding the explored concepts and provide evidence-based resource guiding future researches and nursing practice.  Methodology: EBSCOhost, PubMed, and Clinical Key for Nursing were the databases selected for this review, accessed directly or through available online libraries. Findings: A total of 21 studies met the screening criteria and were included. Studies recruited multiple levels of nursing positions, conducted in different countries and healthcare settings. Two themes were developed accordingly: Nurses’ perceptions toward “Just Culture” and Nurses’ perceptions toward patient safety.  Unique Contribution to Theory, Practice and Policy: The relationship between “Just Culture” and patient safety from nurses’ perceptions is found to be correlated with high or low nursing performance. Healthy work environments that foster “Just Culture” achieve desirable safety outcomes. The major role of organizational and nursing management is creating positive workplace cultures that maintain patient safety. Additionally, it is crucial to establish policies that demonstrate fair responses to incidents, adopt rational investigations based on balanced accountability, and avoid unjustified blame for nurses. “Just Culture” should not be promoted as a blame-free approach but as a balanced accountability. Hence, these managerial endeavors should encourage the voluntary reporting of incidents by nurses for learning and improvement purposes while nurses remain accepting their responsibility at the level they contributed to that incident.
护士对公正文化与患者安全活动之间关系的看法:文献综述
目的:本综述旨在从医疗机构护士的角度探讨 "公正文化"、患者安全以及它们之间的关系。同时,就所探讨的概念向护士管理者提出建议,并提供循证资源,指导未来的研究和护理实践。 研究方法本综述选择了 EBSCOhost、PubMed 和 Clinical Key for Nursing 等数据库,直接访问或通过可用的在线图书馆访问。研究结果共有 21 项研究符合筛选标准并被纳入。研究招募了多个级别的护理职位,在不同的国家和医疗机构进行。据此形成了两个主题:护士对 "公正文化 "的看法和护士对患者安全的看法。 对理论、实践和政策的独特贡献:从护士的看法来看,"公正文化 "与患者安全之间的关系与护理绩效的高低相关。培养 "公正文化 "的健康工作环境可实现理想的安全结果。组织和护理管理的主要职责是创造积极的工作场所文化,以维护患者安全。此外,至关重要的是要制定政策,对事故做出公平的反应,在平衡责任的基础上采取合理的调查,避免对护士进行无理指责。不应将 "公正文化 "作为一种免责方法来推广,而应将其作为一种平衡的问责制。因此,这些管理努力应鼓励护士自愿报告事件,以达到学习和改进的目的,同时护士仍应承担其在事件中的责任。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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