{"title":"Environment vs. sports vs. art: effects of CSR activities on the perceived value of products and advertising in the food industry","authors":"Toshifumi Matsuda, Takumi Kato","doi":"10.1057/s41270-024-00307-0","DOIUrl":null,"url":null,"abstract":"<p>Companies engage in philanthropic corporate social responsibility (CSR) activities not only to genuinely support certain organizations and people but also to promote and improve brand recognition and image. CSR activities target the environment, sports, and arts and culture. However, surprisingly, few studies have explored all of these and demonstrate their effectiveness in core businesses. This study investigated the impact of CSR activities on the perceived value of products and advertising in the Japanese and American markets. The target brands were Coca-Cola, McDonald’s, Nestle, and Starbucks. We collected online surveys from 754 people in the two countries and applied structural equation modeling. Environmental and sports activities positively affected core business factors, whereas arts and cultural activities had a negative effect. Increasing environmental awareness and sports interest could lead to the observed positive effects. Companies make art-related investments to receive tax breaks, and art and cultural activities are limited to society’s elite, which could have led to the negative effects observed. This study provides valuable insight for the food industry to formulate strategies for allocating limited internal financial and human resources to CSR activities.</p>","PeriodicalId":43041,"journal":{"name":"Journal of Marketing Analytics","volume":"32 1","pages":""},"PeriodicalIF":4.0000,"publicationDate":"2024-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Marketing Analytics","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1057/s41270-024-00307-0","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 0
Abstract
Companies engage in philanthropic corporate social responsibility (CSR) activities not only to genuinely support certain organizations and people but also to promote and improve brand recognition and image. CSR activities target the environment, sports, and arts and culture. However, surprisingly, few studies have explored all of these and demonstrate their effectiveness in core businesses. This study investigated the impact of CSR activities on the perceived value of products and advertising in the Japanese and American markets. The target brands were Coca-Cola, McDonald’s, Nestle, and Starbucks. We collected online surveys from 754 people in the two countries and applied structural equation modeling. Environmental and sports activities positively affected core business factors, whereas arts and cultural activities had a negative effect. Increasing environmental awareness and sports interest could lead to the observed positive effects. Companies make art-related investments to receive tax breaks, and art and cultural activities are limited to society’s elite, which could have led to the negative effects observed. This study provides valuable insight for the food industry to formulate strategies for allocating limited internal financial and human resources to CSR activities.
期刊介绍:
Data has become the new ore in today’s knowledge economy. However, merely storing and reporting are not enough to thrive in today’s increasingly competitive markets. What is called for is the ability to make sense of all these oceans of data, and to apply those insights to the way companies approach their markets, adjust to changing market conditions, and respond to new competitors.
Marketing analytics lies at the heart of this contemporary wave of data driven decision-making. Companies can no longer survive when they rely on gut instinct to make decisions. Strategic leverage of data is one of the few remaining sources of sustainable competitive advantage. New products can be copied faster than ever before. Staff are becoming less loyal as well as more mobile, and business centers themselves are moving across the globe in a world that is getting flatter and flatter.
The Journal of Marketing Analytics brings together applied research and practice papers in this blossoming field. A unique blend of applied academic research, combined with insights from commercial best practices makes the Journal of Marketing Analytics a perfect companion for academics and practitioners alike. Academics can stay in touch with the latest developments in this field. Marketing analytics professionals can read about the latest trends, and cutting edge academic research in this discipline.
The Journal of Marketing Analytics will feature applied research papers on topics like targeting, segmentation, big data, customer loyalty and lifecycle management, cross-selling, CRM, data quality management, multi-channel marketing, and marketing strategy.
The Journal of Marketing Analytics aims to combine the rigor of carefully controlled scientific research methods with applicability of real world case studies. Our double blind review process ensures that papers are selected on their content and merits alone, selecting the best possible papers in this field.