Digitalization of the Sanitary Process through Information Management: An E-Governance Platform

Abstract

A sanitary Permit is a certification awarded to establishments that comply with the minimum sanitation requirements per Presidential Decree 522 and 856 and local ordinances. Applying or renewing authority to operate a business is a mandatory requirement. An inspection is conducted by the City Sanitary Inspectors to an establishment, ensuring that it operates according to the set of sanitation standards as stipulated in Department of Health Order No. 258-B, s. 1991. Inspections take place during application and monthly re-inspections if deemed necessary to enforce the provision of these rules and regulations. The process of scheduling inspections and releasing sanitary permits was done manually. The inspection was conducted using a pen and printed version of EHS Form No. 103; thus, the inspector manually calculated the result during the site visit and logged all the transactions in the logbooks. This work developed a platform that automates the entire process, including automatic scheduling, result calculations, and real-time report generation. Moreover, the establishment owner receives the result in real time over SMS and a detailed compliance report through email. The developed eGovernance platform obtained 92.86% agreement from the user on the app's usefulness.