SPECIFICS OF SPECIALIST MOTIVATION IN HELPING PROFESSIONS

Abstract

The motivation of employees is reflected in their behavior in the workplace and affects the results of the organization as a whole, if we are talking about helping specialists, then on the effectiveness of providing psychological assistance to the population. Understanding the factors that contribute to motivation can help administrators better manage their organization in terms of staff performance, staff turnover, etc. The purpose of this study was to identify the characteristics of professional motivation of helping professionals with different work experience. The sample was made up of psychologists working in centers of psychological, pedagogical and social assistance in Moscow, St. Petersburg and the Leningrad region. A total of 60 people took part in the study, of which 30 people had work experience of up to 10 years and 30 had work experience of more than 10 years. The following methods were used in the study: the “Motivational Personality Profile” method by S. Ritchie and P. Martin, the method for diagnosing the socio-psychological attitudes of an individual in the motivational-need sphere by O.F. Potemkina, the “Diagnostics of the motivational structure of personality” method by V.E. Milman, a questionnaire for diagnosing the motives of professional activity of specialists by T.N. Frantseva. The study was conducted using an online service for creating feedback forms, online tests and surveys - Google Forms. When processing the results statically, methods of descriptive statistics and the nonparametric statistical criterion U-Mann Whitney and the correlation coefficient r-Spearman were used. Statistical data processing was carried out using the STATISTICA 10 software package. The study found that helping professionals with less than 10 years of experience are motivated to earn money, good working conditions and clear regulations are important to them, interaction with other people at work is situationally important, for them, work as such is not very important; power and influence are little expressed in the structure of their professional motivation. Helping specialists with more than 10 years of experience are focused on the activity itself, self-realization, self-improvement and obtaining public recognition; they do not need clear work regulations; receiving remuneration is not the leading motive for their activity.