DEVELOPING A STRATEGIC LEADERSHIP MODEL FOR INCLUSIVE VIRTUAL WORK TEAMS: A RESPONSE TO COVID-19 AND THE CHANGING NEEDS OF THE GLOBAL WORKFORCE

Abstract

This article examines the useful strategies that will help leaders effectively lead members of virtual work teams. Research suggests that the greatest challenges for work team leaders are in the areas of cultural awareness, clarity of group roles and the choice of communication technology. Effective leaders might better prepare their team members for success when working in virtual teams by training them in each of these three areas and by encouraging a shared understanding of cultural differences, the clear communication of member roles and expectations, and by utilizing the most appropriate communication technology based on specific team member needs. Encompassing each of these elements, The Strategic Leadership Model for Inclusive Virtual Work Teams is presented as a viable strategic approach for virtual team leaders. Keywords: Strategic Leadership, Culture, Virtual Teams.