MCDM METHODS-BASED ASSESSMENT OF LEARNING MANAGEMENT SYSTEMS

Abstract

The paper proposes a Multiple-Criteria Decision-Making (MCDM) methods-based approach to assess Learning Management Systems (LMS). The proposed approach includes the objective weighting method MEREC, used to determine the criteria weights, and CRADIS, applied in assessing alternatives and choosing the optimal one. It is revealed that the objectivity degree decreases when the qualitative type of criteria, which strongly depends on the subjective opinion of decision-makers, is used. The proposed approach gave adequate results, confirmed by conducting a sensitivity analysis based on the TOPSIS, ARAS, and MARCOS methods, and by comparing the results with similar research studies.