Analysis of the Influence of Brand Image, Price, and Product Quality on Consumer Buying Intentions in the Indonesian Retail Market: Mediation by the Level of Consumer Trust

Hilda Yuliastuti, Sri Mulyono, D. A. Krisprimandoyo, Ikhsan Amar Jusman
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Abstract

This research investigates the complex dynamics influencing consumer behavior in the Indonesian retail market, focusing on the interrelationships between brand image, price, product quality, consumer trust, and consumer buying intentions. Utilizing a quantitative approach and Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis, data was collected through a survey of 100 respondents. The results reveal significant positive relationships between brand image, price, product quality, and consumer buying intentions, highlighting the pivotal role of these factors in shaping consumer preferences and purchase decisions. Furthermore, the study identifies consumer trust as a mediating factor, emphasizing its importance in strengthening the relationship between brand image and consumer buying intentions. The practical implications of these findings for retailers and marketers are discussed, emphasizing the importance of strategic brand management, pricing strategies, product quality enhancement, and trust-building initiatives to drive consumer behavior and achieve long-term success in the Indonesian retail market.
印度尼西亚零售市场中品牌形象、价格和产品质量对消费者购买意向的影响分析:消费者信任度的中介作用
本研究调查了影响印尼零售市场消费者行为的复杂动态,重点关注品牌形象、价格、产品质量、消费者信任和消费者购买意向之间的相互关系。研究采用定量方法和偏最小二乘法结构方程模型(PLS-SEM)分析,通过对 100 名受访者的调查收集数据。结果显示,品牌形象、价格、产品质量和消费者购买意向之间存在明显的正相关关系,凸显了这些因素在影响消费者偏好和购买决策方面的关键作用。此外,研究还发现消费者信任是一个中介因素,强调其在加强品牌形象与消费者购买意愿之间关系的重要性。研究还讨论了这些发现对零售商和营销人员的实际影响,强调了战略性品牌管理、定价策略、产品质量提升和建立信任措施对推动消费者行为和在印尼零售市场取得长期成功的重要性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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