MAPPING THE LANDSCAPE OF ARTIFICIAL INTELLIGENCE IN SUPPLY CHAIN MANAGEMENT: A BIBLIOMETRIC ANALYSIS

Abstract

Industry 4.0 concepts and technologies, which focus on interconnectivity, digitalization, and automation, are critical to the long-term success of both micro and macroeconomic entities. Artificial Intelligence (AI) has emerged as a critical enabler for effective Supply Chain Management (SCM) within this framework. This research study conducts a thorough examination of the current literature to investigate the role of AI in SCM. The study attempts to identify research trends, appraise the present state of knowledge, and provide insights on management implications through a systematic review and the use of bibliometric analytic methodologies. The management implications of this study provide light on the potential benefits and possibilities that AI may provide to SCM operations. The research findings provide firms with the means to improve their supply chain operations, elevate decision-making processes, and achieve a competitive advantage in the changing business landscape by properly using the potential of AI.