FACTORS AFFECTING WORKING HAPPINESS AND ORGANIZATIONAL COMMITMENT AT TOURISM ENTERPRISES IN THE CENTRAL REGION, VIETNAM

Q1 Social Sciences

Geojournal of Tourism and Geosites Pub Date : 2024-03-29 DOI:10.30892/gtg.52132-1209

Le Tran Bao Han, Nguyen Thanh Long, Pham Ngoc Kim Khanh

引用次数: 0

Abstract

This study aims to identify factors affecting working happiness and organizational commitment at tourism enterprises in the Central region, Vietnam. This study used combination method of qualitative and quanitative methods. A 703-tourism-employee survey was conducted at the tourism enterprises, destinations or organizations in the Central region, Vietnam. This research results showed that there were 5 factors affecting directly on working happiness and organizational commitment, including (1) Working environment, (2) Job characteristics, (3) Colleague relationship, (4) Work-life balance, and (5) Income and benefits. This study also examined and showed impact of the 4 factors on organizational commitment through working happiness as mediator factor, excluding working environment. From these results, the study proposed some managerial implications for tourism enterprises in the Central region, Vietnam improve human resource quality through working happiness and organizational commitment.

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影响越南中部地区旅游企业工作幸福感和组织承诺的因素

本研究旨在确定影响越南中部地区旅游企业工作幸福感和组织承诺的因素。本研究采用定性和定量相结合的方法。对越南中部地区的旅游企业、旅游目的地或组织进行了 703 名旅游员工调查。研究结果表明，直接影响工作幸福感和组织承诺的因素有 5 个，包括：（1）工作环境；（2）工作特征；（3）同事关系；（4）工作与生活的平衡；（5）收入和福利。本研究还通过工作幸福感作为中介因素（不包括工作环境），研究并显示了这 4 个因素对组织承诺的影响。根据这些结果，本研究为越南中部地区的旅游企业通过工作幸福感和组织承诺提高人力资源质量提出了一些管理启示。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Geojournal of Tourism and Geosites Social Sciences-Geography, Planning and Development

CiteScore

3.90

自引率

0.00%

发文量

156

审稿时长

24 weeks

期刊介绍： GeoJournal of Tourism and Geosites is a scientific publication, with an international status. The Journal is issued under the aegis of the University of Oradea, Department of Geography, Tourism and Territorial Planning, Territorial Studies and Analysis Centre (Romania) and the Academy of Physical Education and Sports from Gdańsk, Faculty of Tourism and Recreation (Poland). At the initiative of an international group of specialists, based on an editorial and scientific committee with a wide international coverage, including leading figures in the field, in 2008 was published the first English issue of the GeoJournal of Tourism and Geosites. The printable format (2-3 issues per year) is supported by the on-line version. The journal aims to publish relevant contributions in tourism, geosites and other areas whose analysis is related to these fields, standing out through originality and scientific contribution to the knowledge and development of this area. An important objective is to promote academic and applied research based on interdisciplinarity with a complex local and global approach.