Informing existing technology acceptance models: a qualitative study with older persons and caregivers.

IF 3.7 2区社会学 Q1 GERONTOLOGY

European Journal of Ageing Pub Date : 2024-03-29 DOI:10.1007/s10433-024-00801-5

Nadine Andrea Felber, Wendy Lipworth, Yi Jiao Angelina Tian, Delphine Roulet Schwab, Tenzin Wangmo

{"title":"Informing existing technology acceptance models: a qualitative study with older persons and caregivers.","authors":"Nadine Andrea Felber, Wendy Lipworth, Yi Jiao Angelina Tian, Delphine Roulet Schwab, Tenzin Wangmo","doi":"10.1007/s10433-024-00801-5","DOIUrl":null,"url":null,"abstract":"<p><p>New technologies can help older persons age in place and support their caregivers. However, they need to be accepted by the end-users to do so. Technology acceptance models, such as TAM and UTAUT and their extensions, use factors like performance expectancy and effort expectancy to explain acceptance. Furthermore, they are based on quantitative methods. Our qualitative study investigates factors fostering and hindering acceptance among older persons and their caregivers for a variety of assistive technologies, including wearables, ambient sensors at home with and without cameras and social companion robots. The goal of this paper is twofold: On the one hand, it investigates the factors of technology acceptance models in a qualitative setting. On the other hand, it informs these models with aspects currently overlooked by them. The results reveal that performance expectancy and effort expectancy are relevant for acceptance. We also find that reliability, anxiety around technology and different social aspects have an influence on acceptance of assistive technology in aged care for all end-user groups. Our findings can be used to update current technology acceptance models and provide in-depth knowledge about the currently used factors.</p>","PeriodicalId":47766,"journal":{"name":"European Journal of Ageing","volume":"21 1","pages":"12"},"PeriodicalIF":3.7000,"publicationDate":"2024-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10980672/pdf/","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"European Journal of Ageing","FirstCategoryId":"90","ListUrlMain":"https://doi.org/10.1007/s10433-024-00801-5","RegionNum":2,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"GERONTOLOGY","Score":null,"Total":0}

引用次数: 0

Abstract

New technologies can help older persons age in place and support their caregivers. However, they need to be accepted by the end-users to do so. Technology acceptance models, such as TAM and UTAUT and their extensions, use factors like performance expectancy and effort expectancy to explain acceptance. Furthermore, they are based on quantitative methods. Our qualitative study investigates factors fostering and hindering acceptance among older persons and their caregivers for a variety of assistive technologies, including wearables, ambient sensors at home with and without cameras and social companion robots. The goal of this paper is twofold: On the one hand, it investigates the factors of technology acceptance models in a qualitative setting. On the other hand, it informs these models with aspects currently overlooked by them. The results reveal that performance expectancy and effort expectancy are relevant for acceptance. We also find that reliability, anxiety around technology and different social aspects have an influence on acceptance of assistive technology in aged care for all end-user groups. Our findings can be used to update current technology acceptance models and provide in-depth knowledge about the currently used factors.

查看原文本刊更多论文

现有技术接受模式的启示：一项针对老年人和护理人员的定性研究。

新技术可以帮助老年人居家养老，并为照顾他们的人提供支持。然而，新技术需要得到最终用户的接受才能发挥作用。技术接受模型，如 TAM 和 UTAUT 及其扩展模型，使用性能预期和努力预期等因素来解释接受程度。此外，这些模型都基于定量方法。我们的定性研究调查了促进和阻碍老年人及其照顾者接受各种辅助技术的因素，包括可穿戴设备、带摄像头或不带摄像头的家庭环境传感器以及社交陪伴机器人。本文的目标有两个方面：一方面，它以定性的方式研究了技术接受模式的因素。另一方面，它为这些模型提供了目前被其忽视的方面。研究结果表明，绩效预期和努力预期与接受度有关。我们还发现，可靠性、对技术的焦虑以及不同的社会因素对所有最终用户群体接受老年护理辅助技术都有影响。我们的研究结果可用于更新当前的技术接受模型，并为当前使用的因素提供深入的知识。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

European Journal of Ageing GERONTOLOGY-

CiteScore

6.50

自引率

7.90%

发文量

期刊介绍： The European Journal of Ageing: Social, Behavioural and Health Perspectives is an interdisciplinary journal devoted to the understanding of ageing in European societies and the world over. EJA publishes original articles on the social, behavioral and population health aspects of ageing and encourages an integrated approach between these aspects. Emphasis is put on publishing empirical research (including meta-analyses), but conceptual papers (including narrative reviews) and methodological contributions will also be considered. EJA welcomes expert opinions on critical issues in ageing. By stimulating communication between researchers and those using research findings, it aims to contribute to the formulation of better policies and the development of better practice in serving older adults. To further specify, with the term ''social'' is meant the full scope of social science of ageing related research from the micro to the macro level of analysis. With the term ''behavioural'' the full scope of psychological ageing research including life span approaches based on a range of age groups from young to old is envisaged. The term ''population health-related'' denotes social-epidemiological and public health oriented research including research on functional health in the widest possible sense.