The Role of Municipalities in Communicating for Community Resilience during the COVID-19 Pandemic: A Study of Niagara Region’s Crisis Communication

IF 0.8 Q3 COMMUNICATION

Canadian Journal of Communication Pub Date : 2024-03-01 DOI:10.3138/cjc-2023-0003

Duncan Koerber, Tim Ribaric, Fletcher Johnson, Cal Murgu, David Sharron

引用次数: 0

Abstract

Background: Municipal governments have played an important but underappreciated role in crisis communication for community resilience during the COVID-19 pandemic. Analysis: This study analyzes the Niagara Region municipal webpage communication from web archives over the first two years of the pandemic, employing computational research methods and close reading to understand the strengths and deficiencies of municipal COVID-19 communication. Conclusion and implications: This study finds that the communication of the upper-tier municipality Niagara Region addressed the needs of citizens; however, the communication of the lower-tier municipalities varied and showed deficiencies.

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在 COVID-19 大流行期间，市政当局在社区复原力沟通中的作用：尼亚加拉地区危机沟通研究

背景：在 COVID-19 大流行期间，市政府在危机公关促进社区复原力方面发挥了重要作用，但这一作用未得到充分重视。分析：本研究分析了尼亚加拉地区市政网页在该大流行病头两年的传播情况，采用了计算研究方法和精读法，以了解市政当局在 COVID-19 传播中的优势和不足。结论和影响：本研究发现，尼亚加拉地区上层市政当局的宣传满足了公民的需求；然而，下层市政当局的宣传各不相同，并存在不足。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Canadian Journal of Communication COMMUNICATION-

CiteScore

0.80

自引率

20.00%

发文量

期刊介绍： The objective of the Canadian Journal of Communication is to publish Canadian research and scholarship in the field of communication studies. In pursuing this objective, particular attention is paid to research that has a distinctive Canadian flavour by virtue of choice of topic or by drawing on the legacy of Canadian theory and research. The purview of the journal is the entire field of communication studies as practiced in Canada or with relevance to Canada. The Canadian Journal of Communication is a print and online quarterly. Back issues are accessible with a 12 month delay as Open Access with a CC-BY-NC-ND license. Access to the most recent year''s issues, including the current issue, requires a subscription. Subscribers now have access to all issues online from Volume 1, Issue 1 (1974) to the most recently published issue.