Explore the Influence of E-commerce Live Broadcast on Consumers' Purchase Intention: Based on the Motivational Psychology Theory

Zhuoge Cai, Xinyi Lan
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Abstract

E-commerce online live shopping has become intricately woven into the fabric of people's daily lives. This study adopts empirical statistical research methods to identify factors influencing consumers' purchase intentions within the realm of e-commerce live broadcasting. Drawing upon the Stimulus-Organism-Response (S-O-R) model and motivational psychological theory, a comprehensive model for consumer purchase intentions in the context of e-commerce live streaming is formulated. Users' perceived interactivity, perceived content quality, and perceived trust in live streamers are taken as antecedent variables, and users' emotional motivation and cognitive motivation are taken as intermediate variables. Use the user's purchase intention as the result variable. Assume that the three anthems positively affect the two intermediate variables, and the two intermediate variables positively affect the outcome variables. After a series of data analyses, all the proposed hypothesis studies are valid. In other words, the interaction of users' perception of live broadcasts when watching e-commerce, the quality of content, and their trust in live streamers will positively affect users' emotional motivation and cognitive motivation, and the emotional motivation and cognitive motivation generated by users will also positively affect users' purchase intention. There are mediating effects between affective motivation and cognitive motivation in the hypothesis model.
探讨电子商务直播对消费者购买意向的影响:基于动机心理学理论
电子商务在线直播购物已与人们的日常生活密不可分。本研究采用实证统计研究方法,找出电商直播领域消费者购买意向的影响因素。借鉴刺激-组织-反应(S-O-R)模型和动机心理学理论,建立了电商直播中消费者购买意愿的综合模型。将用户的感知互动性、感知内容质量和对直播平台的感知信任作为前因变量,将用户的情感动机和认知动机作为中间变量。将用户的购买意向作为结果变量。假设三首歌曲正向影响两个中间变量,两个中间变量正向影响结果变量。经过一系列数据分析,所有提出的假设研究均成立。也就是说,用户在观看电商直播时对直播的感知、内容质量以及对直播者的信任三者之间的交互作用会对用户的情感动机和认知动机产生正向影响,而用户产生的情感动机和认知动机也会对用户的购买意向产生正向影响。在假设模型中,情感动机和认知动机之间存在中介效应。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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