Nurturing family business resilience through strategic supply chain management

IF 3.6 Q2 MANAGEMENT
Aina Pont, Alexandra Simon
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引用次数: 0

Abstract

Purpose

The study aspires to enhance comprehension of the intricate interplay between supply chain management (SCM) and resilience in family businesses, thereby offering valuable insights to managers and policymakers endeavouring to foster resilience in uncertain environments.

Design/methodology/approach

Commencing from the premise that family businesses (FBs) prioritize the preservation of socio-emotional wealth (SEW) when formulating strategic decisions, this study endeavours to advance understanding of supply chain practices adopted by FBs and their direct impact on resilience during crisis situations or economically challenging periods. Through an exploratory case study of nine FBs, the present research reveals four pivotal strategies in SCM that contribute to their resilience: (i) reorganization of inventory management; (ii) cultivating close relationships with suppliers; (iii) emphasizing product quality and customer retention; and (iv) implementing cost reduction measures to bolster resilience. The aim of the study is to provide an in-depth understanding of the intricate interplay between SCM and resilience in FBs, thereby offering valuable insights to managers and policymakers endeavouring to foster resilience in uncertain environments.

Findings

Our approach offers a theoretical framework for SCM aligned with prior research on the interplay between characteristics of family businesses and resilience strategies. Furthermore, this paper illustrates how factors such as the emphasis on high-quality products and services by family businesses contribute to achieving non-economic objectives that owners adopt to reconcile family and business needs, creating intrinsic added value for the company. It reveals various challenges in SCM, including inventory organization changes, supplier closures and the significance of customer retention. Family businesses are implementing product and technology enhancements and leveraging digitization to enhance supply chain processes.

Originality/value

This paper contributes significantly to the field of FBs by highlighting the crucial role of SCM in enhancing business resilience during crises. It empirically examines how the SEW characteristics of FBs influence the reconfiguration of their supply chains to enhance resilience, presenting a theoretical model for this context. Our theoretical framework employs an SEW perspective to elucidate how FBs respond to the challenges posed by the COVID-19 pandemic by adapting their SCM processes to safeguard their social and emotional legitimacy, organizational visibility and reputation. These adaptations gain particular relevance during crises or turbulent conditions, potentially leading to alterations in how FBs formulate their supply chain strategies and manage supply chain-related processes.

通过战略供应链管理培养家族企业的应变能力
研究目的本研究旨在加深对家族企业供应链管理(SCM)与复原力之间错综复杂的相互作用的理解,从而为努力在不确定环境中培养复原力的管理者和决策者提供有价值的见解。设计/方法/途径本研究以家族企业(FBs)在制定战略决策时优先考虑保护社会情感财富(SEW)为前提,努力加深对家族企业所采用的供应链实践及其在危机情况或经济挑战时期对抗灾能力的直接影响的理解。本研究通过对九家外商独资企业的探索性案例研究,揭示了供应链管理中有助于增强企业抗风险能力的四项关键战略:(i) 重组库存管理;(ii) 培养与供应商的密切关系;(iii) 重视产品质量和客户维系;以及 (iv) 实施成本削减措施以增强抗风险能力。本研究的目的是深入了解家族企业中供应链管理与复原力之间错综复杂的相互作用,从而为努力在不确定环境中培养复原力的管理者和决策者提供有价值的见解。研究结果我们的研究方法为供应链管理提供了一个理论框架,与之前关于家族企业特征与复原力战略之间相互作用的研究相一致。此外,本文还说明了家族企业对高质量产品和服务的重视等因素如何有助于实现所有者为协调家庭和企业需求而采取的非经济目标,从而为公司创造内在附加值。报告揭示了供应链管理中的各种挑战,包括库存组织变革、供应商关闭以及留住客户的重要性。家族企业正在实施产品和技术改进,并利用数字化加强供应链流程。它以实证研究的方式探讨了外商独资企业的 SEW 特征如何影响其供应链的重新配置以增强抗灾能力,并为此提出了一个理论模型。我们的理论框架采用了 SEW 视角,以阐明食品企业如何通过调整其供应链管理流程来保护其社会和情感合法性、组织知名度和声誉,从而应对 COVID-19 大流行带来的挑战。在危机或动荡条件下,这些调整尤其具有相关性,有可能导致财务机构改变制定供应链战略和管理供应链相关流程的方式。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
5.50
自引率
33.30%
发文量
51
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