An Imperative Responsibility in Professional Role Socialization: Addressing Incivility

IF 2.2 Q1 ETHICS
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引用次数: 0

Abstract

The study used a thematic analysis to examine student and faculty responses to two qualitative questions focused on their perceptions of the consequence of incivility and solutions that would embed civility expectations as a key element to professional role socialization in higher education. Participants included students and faculty across multiple academic programs and respondent subgroups at a regional university in the southern United States. A new adapted conceptual model using Clark’s in Nursing Education Perspectives, 28(2), 93–97 (2007, revised 2020) Conceptual Model for Fostering Civility in Nursing Education and Daniel Goleman’s in Emotional intelligence: Why it can matter more than IQ. Bantam Books (1995) Emotional Intelligence domains was used as the framework for this study to give meaning and context to its findings. For this group of respondents, the study found that seventy percent of faculty and students agree that incivility has the largest impact on the emotional intelligence domain of self-management, which includes negative emotional outcomes, loss of respect, negative professional and student outcomes, poor academic outcomes, attrition, and less success. Leadership in higher education will strengthen their institutions by using a relational approach centered on communication skill-building to ensure that faculty have been socialized to the importance of civil professional behavior and that stakeholders collectively explore and agree on the meaning and organizational integration of civility.

职业角色社会化的迫切责任:处理不文明行为
摘要 本研究采用主题分析法,考察了学生和教师对两个定性问题的回答,这两个问题的重点是他们对不文明行为后果的看法,以及将文明期望作为高等教育职业角色社会化关键要素的解决方案。参与者包括美国南部一所地区性大学的多个学术项目的学生和教职员工,以及受访者分组。采用克拉克的《护理教育展望》(Nursing Education Perspectives),28(2),93-97(2007 年,2020 年修订)和丹尼尔-戈尔曼的《情商》(Emotional Intelligence)中的概念模型,改编了一个新的概念模型:为什么情商比智商更重要》。本研究以 Bantam Books(1995 年)的情商领域为框架,为研究结果赋予意义和背景。对于这组受访者,研究发现 70% 的教师和学生都认为不文明行为对自我管理这一情商领域的影响最大,其中包括负面情绪结果、失去尊重、负面专业和学生结果、不良学术结果、自然减员和成功率降低。高等教育机构的领导层将通过使用一种以沟通技能建设为中心的关系方法,确保教职员工已经社会化,认识到文明职业行为的重要性,并确保利益相关者共同探讨和认同文明的含义和组织整合,从而加强他们的机构。
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来源期刊
CiteScore
4.70
自引率
5.60%
发文量
18
期刊介绍: The Journal of Academic Ethics is a multidisciplinary and interdisciplinary, peer reviewed journal which examines all ethical issues which arise within the scope of university purposes. The journal publishes original research in the ethics of research production and publication; teaching and student relations; leadership; management and governance. The journal offers sustained inquiry into such topics as the ethics of university strategic directions; ethical investments; sustainability practices; the responsible conduct of research and teaching; collegiality and faculty relations; and the appropriate models of ethical and accountable governance for universities in the 21st century.
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