Imagined Interactions With the Boss: Upward Dissent and Defensive Silence in Organizations

IF 1.9 4区管理学 Q2 COMMUNICATION

Management Communication Quarterly Pub Date : 2024-03-11 DOI:10.1177/08933189241239183

Ryan S. Bisel, Rebecca J. Greer, R. Ryan Beaty, Egbe Okpaireh

引用次数: 0

Abstract

Imagined interactions (IIs) are conversational daydreams communicators can use to envision how interactions might unfold prospectively or how they might have unfolded differently in retrospect. In this study, imagined interactions with the boss (IIB) were investigated alongside employees’ upward dissent and silence. Analyses of survey responses from U.S. working adults ( N = 322) revealed that three functions (rehearsal, relationship management, and compensation) and three characteristics (frequency, proactivity, and specificity) of IIB were associated with various upward dissent or defensive silence strategies. The general pattern of findings indicated that when employees reported rehearsal or relationship management IIB, they tended to select communicatively-competent dissent strategies (e.g., prosocial dissent). The study is the first of its kind to associate IIB with upward dissent selection. Implications for theory and practice conclude the paper.

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与老板的想象互动：组织中的上行异议与防御性沉默

想象中的互动（IIs）是交际者的对话白日梦，交际者可以用它来设想互动可能会如何展开，或者回想起来互动可能会如何以不同的方式展开。在本研究中，我们对想象中与老板的互动（IIB）以及员工的向上异议和沉默进行了调查。对美国在职成年人（322 人）的调查反馈进行分析后发现，IIB 的三种功能（预演、关系管理和补偿）和三种特征（频率、主动性和特殊性）与各种向上异议或防御性沉默策略相关。研究结果的一般模式表明，当员工报告了排练或关系管理 IIB 时，他们倾向于选择具有沟通能力的异议策略（如亲社会异议）。这项研究首次将 IIB 与向上异议选择联系起来。本文最后提出了对理论和实践的启示。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Management Communication Quarterly Multiple-

CiteScore

4.30

自引率

16.00%

发文量

期刊介绍： Management Communication Quarterly presents conceptually rigorous, empirically-driven, and practice-relevant research from across the organizational and management communication fields and has strong appeal across all disciplines concerned with organizational studies and the management sciences. Authors are encouraged to submit original theoretical and empirical manuscripts from a wide variety of methodological perspectives covering such areas as management, communication, organizational studies, organizational behavior and HRM, organizational theory and strategy, critical management studies, leadership, information systems, knowledge and innovation, globalization and international management, corporate communication, and cultural and intercultural studies.