Can social enterprises achieve resilience and at what price?

IF 3.1 Q2 BUSINESS, FINANCE
Edwina Y. Zhu
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引用次数: 0

Abstract

Social enterprises (SEs) are claimed to be able to address “wicked social problems1” in various policy instruments and governance models. However, doubts have been raised about whether the hybrid nature results in fundamental challenges that could prevent SEs from becoming ideal and sustainable public service organizations. Drawing upon organizational resilience literature, this article reveals two trade-offs between social and business service qualities when SEs seek long-term solutions to the challenges in delivering public services. This article argues that SEs—employing different hybrid models, emphasizing social or business service quality—jointly can overcome the trade-offs to deliver sustainable and accountable public services at the public service contract level and the individual user's level.

Abstract Image

社会企业能否实现复原力?
各种政策工具和治理模式都声称社会企业能够解决 "邪恶的社会问题1 "。然而,有人怀疑这种混合性质是否会带来根本性的挑战,从而阻碍社会企业成为理想的、可持续的公共服务组织。本文借鉴组织复原力方面的文献,揭示了当社会企业寻求长期解决方案来应对提供公共服务方面的挑战时,在社会和商业服务质量之间的两种权衡。本文认为,社会企业采用不同的混合模式,强调社会服务质量或商业服务质量,可以共同克服权衡问题,在公共服务合同层面和个人用户层面提供可持续和负责任的公共服务。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
4.90
自引率
18.20%
发文量
27
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