Provision of vaccination service in a community pharmacy: impact on pharmacists' job satisfaction and well-being

IF 1 Q4 PHARMACOLOGY & PHARMACY

Journal of Pharmacy Practice and Research Pub Date : 2024-01-31 DOI:10.1002/jppr.1895

Wejdan Shahin PhD, Sandra Jnoub BPharm, Ghufran Al Khaqane BPharm, Evet Matti BPharm, M. Kay Dunkley BPharm, Thilini Thrimawithana PhD

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Abstract

Background

The expanding scope of practice for pharmacists in Australia now includes the provision of vaccination services. Therefore, it is crucial to understand the perceptions of pharmacists regarding vaccination services and the impact of providing this service on their job satisfaction and well-being.

Aim

This study aims to evaluate the job satisfaction and well-being of pharmacists in Australia regarding the provision of vaccination services. Additionally, it aims to determine the barriers to administering vaccines by pharmacists.

Method

A mixed-methods study was conducted among pharmacists in Australia. An anonymous survey was distributed to pharmacies via email and advertised on social media sites. Ethics approval was granted by the RMIT Research Ethics Committee (Reference no: 24747) and the study conforms to the Australian National Statement on Ethical Conduct in Human Research. Informed consent was obtained for all participants via a project information sheet and voluntary completion of an anonymous survey.

Results

The study found that community pharmacists experienced moderate job satisfaction levels, with mean job satisfaction and well-being scores of 17.6 (±6.2) and 17.0 (±6.50) respectively. A correlation was identified between job satisfaction and well-being, indicating that lower job satisfaction corresponded to lower well-being. Factors such as years of experience (p = 0.001), work-related stress (p = 0.001), willingness to vaccinate (p = 0.001), workload (p = 0.001) and lack of support and reimbursement for vaccinating pharmacists influenced job satisfaction and well-being levels.

Conclusion

The study highlights the median to minimal job satisfaction levels among pharmacists in Australia and the correlation between pharmacists' willingness to administer vaccines and their job satisfaction and well-being. Additionally, the study underscores the need for additional support and reimbursement for vaccinating pharmacists. To enhance the pharmacy profession's role in the healthcare system, new strategies are required to support pharmacists in providing vaccination services.

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在社区药房提供疫苗接种服务：对药剂师工作满意度和幸福感的影响

背景澳大利亚药剂师的执业范围不断扩大，目前包括提供疫苗接种服务。因此，了解药剂师对疫苗接种服务的看法以及提供疫苗接种服务对其工作满意度和幸福感的影响至关重要。研究目的本研究旨在评估澳大利亚药剂师在提供疫苗接种服务方面的工作满意度和幸福感。此外，研究还旨在确定药剂师接种疫苗的障碍。方法在澳大利亚的药剂师中开展了一项混合方法研究。研究人员通过电子邮件向药剂师发放匿名调查问卷，并在社交媒体网站上发布广告。该研究获得了皇家墨尔本理工大学研究伦理委员会的伦理批准（参考编号：24747），并符合《澳大利亚国家人类研究伦理行为声明》。所有参与者均通过项目信息表和自愿填写匿名调查表获得知情同意。结果研究发现，社区药剂师的工作满意度处于中等水平，平均工作满意度和幸福感得分分别为 17.6 (±6.2) 分和 17.0 (±6.50) 分。工作满意度与幸福感之间存在相关性，表明工作满意度越低，幸福感越低。工作经验年限（p = 0.001）、工作相关压力（p = 0.001）、接种意愿（p = 0.001）、工作量（p = 0.001）以及缺乏对接种药剂师的支持和补偿等因素影响着工作满意度和幸福感水平。结论该研究强调了澳大利亚药剂师工作满意度的中低水平，以及药剂师接种疫苗的意愿与其工作满意度和幸福感之间的相关性。此外，研究还强调了为接种疫苗的药剂师提供额外支持和补偿的必要性。为了加强药剂师行业在医疗保健系统中的作用，需要采取新的策略来支持药剂师提供疫苗接种服务。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Pharmacy Practice and Research Health Professions-Pharmacy

CiteScore

1.60

自引率

9.50%

发文量

期刊介绍： The purpose of this document is to describe the structure, function and operations of the Journal of Pharmacy Practice and Research, the official journal of the Society of Hospital Pharmacists of Australia (SHPA). It is owned, published by and copyrighted to SHPA. However, the Journal is to some extent unique within SHPA in that it ‘…has complete editorial freedom in terms of content and is not under the direction of the Society or its Council in such matters…’. This statement, originally based on a Role Statement for the Editor-in-Chief 1993, is also based on the definition of ‘editorial independence’ from the World Association of Medical Editors and adopted by the International Committee of Medical Journal Editors.