Marketing instruments of influence on development of service business in time of war in Ukraine

Ya. S. Yanyshyn, R. P. Dudyak, H. V. Markiv, S. Buhil, L. A. Tutska
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Abstract

The article discusses various definitions of marketing, its essence, and its main elements. Different interpretations of these concepts by domestic and foreign scientists have been studied. The main key units of service marketing have been determined. Various marketing concepts and the importance of applying new methods and techniques of marketing in the service sector have been studied. The necessity of applying the main types of services in the development of the economy under market conditions has been highlighted. The role of marketing as a factor in the modern development of the service sector in Ukraine, from the perspective of defining the peculiarities and the need for applying its main instruments and methods, has been highlighted. Attention has been drawn to the peculiarities of marketing and its instruments used in market competition when providing relevant services. Conclusions have been made that different types of services require the application of various management approaches, among which marketing occupies a central place. Marketing strategies that allow enterprises to maintain and develop services have been investigated. The market for various services and transportation services has been analyzed, in particular. It has been proven that the role of marketing in the service sector lies in maximizing consumer and producer satisfaction through the application of modern marketing instruments in Ukraine's market economy, regardless of peacetime or wartime conditions. The authors have formulated proposals for improving the application of marketing instruments in the service market during war and post-war times in Ukraine.
影响乌克兰战时服务业发展的营销手段
文章讨论了市场营销的各种定义、本质及其主要要素。研究了国内外科学家对这些概念的不同解释。确定了服务营销的主要关键单元。研究了各种营销概念以及在服务行业应用新的营销方法和技术的重要性。强调了在市场条件下经济发展中应用主要服务类型的必要性。从确定乌克兰服务业的特点和应用其主要工具和方法的必要性的角度出发,强调了市场营销作为现代服务业发展因素的作用。在提供相关服务时,提请注意市场营销的特殊性及其在市场竞争中使用的工具。得出的结论是,不同类型的服务需要采用不同的管理方法,其中市场营销占据核心地位。对企业维持和发展服务的营销战略进行了研究。特别是对各种服务和运输服务的市场进行了分析。事实证明,在乌克兰市场经济中,无论和平时期还是战争时期,市场营销在服务业中的作用都在于通过应用现代市场营销手段最大限度地满足消费者和生产者的需求。作者提出了在乌克兰战时和战后改善服务市场营销手段应用的建议。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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