Drones in last-mile delivery: a systematic literature review from a logistics management perspective

Amer Jazairy, Emil Persson, Mazen Brho, Robin von Haartman, Per Hilletofth
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Abstract

PurposeThis study presents a systematic literature review (SLR) of the interdisciplinary literature on drones in last-mile delivery (LMD) to extrapolate pertinent insights from and into the logistics management field.Design/methodology/approachRooting their analytical categories in the LMD literature, the authors performed a deductive, theory refinement SLR on 307 interdisciplinary journal articles published during 2015–2022 to integrate this emergent phenomenon into the field.FindingsThe authors derived the potentials, challenges and solutions of drone deliveries in relation to 12 LMD criteria dispersed across four stakeholder groups: senders, receivers, regulators and societies. Relationships between these criteria were also identified.Research limitations/implicationsThis review contributes to logistics management by offering a current, nuanced and multifaceted discussion of drones' potential to improve the LMD process together with the challenges and solutions involved.Practical implicationsThe authors provide logistics managers with a holistic roadmap to help them make informed decisions about adopting drones in their delivery systems. Regulators and society members also gain insights into the prospects, requirements and repercussions of drone deliveries.Originality/valueThis is one of the first SLRs on drone applications in LMD from a logistics management perspective.
无人机在最后一英里配送中的应用:从物流管理角度进行的系统文献综述
目的本研究对有关无人机在最后一英里配送(LMD)中的应用的跨学科文献进行了系统的文献综述(SLR),以推断物流管理领域的相关见解。设计/方法/途径作者以 LMD 文献中的分析类别为基础,对 2015-2022 年间发表的 307 篇跨学科期刊论文进行了演绎、理论提炼的 SLR,以将这一新兴现象纳入该领域。研究结果作者根据分散在四个利益相关者群体(寄件人、收件人、监管者和社会)中的 12 项 LMD 标准,得出了无人机送货的潜力、挑战和解决方案。研究局限/意义本综述对无人机改善物流配送流程的潜力以及相关挑战和解决方案进行了最新、细致和多方面的讨论,从而为物流管理做出了贡献。监管机构和社会成员也能深入了解无人机送货的前景、要求和影响。原创性/价值这是第一部从物流管理角度探讨无人机在物流配送中的应用的 SLR。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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