Analysis of Public Discussions in Social Media as a Method for Studying Social Issues

D. Judina, Angelina V. Riazantseva
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Abstract

The study of social problems using the analysis of the public sphere gained scientific legitimacy with the constructivist approach during the era when television was the predominant medium. The advent of social media has transformed the public space, altering the way in which discussions concerning social issues are organized. This article examines the advantages and limitations of constructivism in studying social problems and the elements constituting public discussions on social media. We searched whether analyzing public discourse could reveal the persistence of social issues. To exemplify the use of this method for studying discussions on social media, we analyzed how network users discussed the issue of personnel shortages, from November 2022 to February 2023. During this period, the most pressing issues proved to be shortages of professionals in healthcare, housing and communal services, secondary education, transport, defense industry and IT sectors. The research indicates that a crucial marker of a persistent social problem in people’s daily lives is the involvement of “ordinary” citizens as speakers who draw significant attention to the issue. This finding corroborates the democratizing impact of social media on the structure of the public sphere.
分析社交媒体上的公共讨论,将其作为研究社会问题的一种方法
在以电视为主要媒体的时代,通过分析公共领域来研究社会问题的建构主义方法获得了科学合法性。社交媒体的出现改变了公共空间,改变了组织有关社会问题讨论的方式。本文探讨了建构主义在研究社会问题方面的优势和局限性,以及社交媒体上公共讨论的构成要素。我们探讨了分析公共讨论是否能揭示社会问题的持续性。为了举例说明如何使用这种方法研究社交媒体上的讨论,我们分析了 2022 年 11 月至 2023 年 2 月期间网络用户如何讨论人员短缺问题。在此期间,最紧迫的问题被证明是医疗保健、住房和社区服务、中等教育、交通、国防工业和 IT 行业的专业人员短缺。研究表明,人们日常生活中持续存在的社会问题的一个重要标志是 "普通 "公民作为发言人参与其中,引起人们对该问题的极大关注。这一发现证实了社交媒体对公共领域结构的民主化影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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