Entering University during Times of Disruption: Experiences of First-Year Students from a Historically Disadvantaged University in South Africa during the COVID-19 Pandemic

Abstract

The study, premised on the interpretive paradigm explored the experiences of First Year students from a historically disadvantaged university in South Africa during the COVID-19 pandemic. The study was underpinned by one research question namely, what are the experiences of first-year students from a historically disadvantaged university during the COVID-19 pandemic? Convenience sampling was used to select 52 students from one diploma programme. Data was generated through open-ended online questionnaires designed using Google Forms and was analysed thematically. The Technology Acceptance Model was employed as a theoretical lens to frame the study. Findings highlighted the following themes namely, challenges with device ownership and Learning Management System Use, Student Access to the Learning Management System due to connectivity challenges in rural areas, interaction experience with other students online and challenges associated with interacting with Lecturers online. From the findings, the study recommended that deliberate efforts at the national level be undertaken to bridge the digital divide between students from historically disadvantaged universities and historically advantaged universities through the provision of requisite technology infrastructure. Further, the study recommended thorough capacity building in the use of information communication technologies for students from historically disadvantaged communities who may not be privy to the technologies. Keywords: Covid19, Historically Disadvantaged University, Learning Management System, WiSeUp