COMMUNITY SATISFACTION INDEX IN THE LIVABLE HOME PROGRAM BY EXXONMOBIL CEPU LIMITED (EMCL) IN BOJONEGORO, EAST JAVA, INDONESIA

Abstract

Bojonegoro Regency is one of the regions in the East Java province of Indonesia. The Bojonegoro Regency government has 17 main priority programs, one of which is related to renovating poor people's houses to become livable houses. To achieve this program, of course, cooperation from all parties is needed, including the private sector, to contribute to accelerating program implementation, in this case EMCL contributes to the community empowerment program in the form of a livable housing program. This research uses descriptive research. Descriptive research is research that examines a group of people, objects, conditions, systems of thought, or an event in the present. Meanwhile, the approach in this research uses a quantitative approach. From the results of analysis based on data from questionnaires that have been distributed to 30 respondents who are beneficiaries of the program, data on score values per element of community satisfaction can be obtained. and it can be explained that 6 elements have a weight value of A with the SS criteria (Strongly agree) which shows the meaning of satisfaction is very satisfied. Based on the results of the analysis of community satisfaction index beneficiaries of the habitable housing program by EMCL in partnership with PC Fatayat NU Bojonegoro, the 6 indicator elements show that The community is very satisfied with the existing program.