{"title":"‘I don’t know what’s going on’: Theorising the relationship between unknowingness and distributed leadership","authors":"Sarah Bloomfield, Clare Rigg, Russ Vince","doi":"10.1177/00187267231218630","DOIUrl":null,"url":null,"abstract":"Surely a leader should know what to do? But what happens when complexity means they cannot know which path to take? We answer this question with an ethnographic study of distributed leadership (DL) in an organisation grappling with inherent tensions within its mission. The article makes a counter-intuitive argument for the value and utility of unknowingness, defined as a state of awareness of both an absence of knowing and one’s inability to know. Three inter-related aspects to unknowingness are developed – acceptance of not knowing, tolerance of the discomfort of not knowing, and distribution of unknowingness – leading to an innovative theory of unknowingness. We reveal how unknowingness and DL are bound with each other in the sense that not knowing can enable distribution of leadership within the organisation, whilst DL addresses challenges in complex organisations associated with not knowing. We thereby provide an illustration of the interplay between those with hierarchical authority and others dispersed throughout an organisation. In sum, we provide an alternative perspective to the heroic, all-knowing individual leader.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"36 17","pages":""},"PeriodicalIF":4.5000,"publicationDate":"2024-01-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Human Relations","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1177/00187267231218630","RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 0
Abstract
Surely a leader should know what to do? But what happens when complexity means they cannot know which path to take? We answer this question with an ethnographic study of distributed leadership (DL) in an organisation grappling with inherent tensions within its mission. The article makes a counter-intuitive argument for the value and utility of unknowingness, defined as a state of awareness of both an absence of knowing and one’s inability to know. Three inter-related aspects to unknowingness are developed – acceptance of not knowing, tolerance of the discomfort of not knowing, and distribution of unknowingness – leading to an innovative theory of unknowingness. We reveal how unknowingness and DL are bound with each other in the sense that not knowing can enable distribution of leadership within the organisation, whilst DL addresses challenges in complex organisations associated with not knowing. We thereby provide an illustration of the interplay between those with hierarchical authority and others dispersed throughout an organisation. In sum, we provide an alternative perspective to the heroic, all-knowing individual leader.
期刊介绍:
Human Relations is an international peer reviewed journal, which publishes the highest quality original research to advance our understanding of social relationships at and around work through theoretical development and empirical investigation. Scope Human Relations seeks high quality research papers that extend our knowledge of social relationships at work and organizational forms, practices and processes that affect the nature, structure and conditions of work and work organizations. Human Relations welcomes manuscripts that seek to cross disciplinary boundaries in order to develop new perspectives and insights into social relationships and relationships between people and organizations. Human Relations encourages strong empirical contributions that develop and extend theory as well as more conceptual papers that integrate, critique and expand existing theory. Human Relations welcomes critical reviews and essays: - Critical reviews advance a field through new theory, new methods, a novel synthesis of extant evidence, or a combination of two or three of these elements. Reviews that identify new research questions and that make links between management and organizations and the wider social sciences are particularly welcome. Surveys or overviews of a field are unlikely to meet these criteria. - Critical essays address contemporary scholarly issues and debates within the journal''s scope. They are more controversial than conventional papers or reviews, and can be shorter. They argue a point of view, but must meet standards of academic rigour. Anyone with an idea for a critical essay is particularly encouraged to discuss it at an early stage with the Editor-in-Chief. Human Relations encourages research that relates social theory to social practice and translates knowledge about human relations into prospects for social action and policy-making that aims to improve working lives.