The smart city conundrum: technology, privacy, and the quest for convenience

Abstract

PurposeA smart city integrates a comprehensive suite of technologies, which inherently require data to function effectively. It is designed with the intention of amassing all available data concerning machines, devices, infrastructure, individuals and their surroundings. This commentary addresses the evolution of smart cities over time, the increasing extent of data collection, the growing pressure on personal privacy and people's reactions to these trends. The article highlights the contradiction between the needs of the city and the desires of its inhabitants. It notes that people react differently to gradual versus abrupt changes in data-collecting technologies and services. It also suggests that more work needs to be done to prepare both smart cities and the human population for a sustainable, mutually beneficial future.Design/methodology/approachThis commentary presents a viewpoint on the subject of data collection and privacy in smart cities, drawing on various sources to support its observations and conclusions.FindingsThe primary focus of this discussion is on the technological evolution of the cities. It emphasizes that, as cities get smarter, they offer more conveniences in exchange for various types of data, highlighting the likelihood that pressure on personal privacy will continue to escalate. This is due to the increasing pervasiveness of data-collecting technologies in every aspect of lives and urban environments. These environments are expected to become progressively smarter each year. Given this context, and to ensure a seamless transition to smart and sustainable cities, it is imperative that today's privacy discussions start to focus not only just on the existing but also on the future conditions and challenges that citizens are expected to encounter.Originality/valueThis commentary delves into the existing gaps in understanding the contradiction between the data-collection “needs” of smart cities, the direction in which the cities are evolving and people's awareness of how much data they will have to surrender in the future. It also highlights the risk of people gradually relinquishing nearly all their privacy, often without noticing, in exchange for the ever-increasing conveniences offered by smart cities.