LEVERAGING DIGITAL WORKFLOWS TO TRANSITION THE ORTHOTICS AND PROSTHETICS PROFESSION TOWARD A CLIENT-CENTRIC AND VALUES-BASED CARE MODEL

CANADIAN PROSTHETICS & ORTHOTICS JOURNAL Pub Date : 2024-01-04 DOI:10.33137/cpoj.v6i2.42221

C. Hovorka

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Abstract

The orthotics and prosthetics (O&P) profession has a history of responding to market demands in a reactive rather than proactive manner. This has created significant impacts including shrinkage in scope of practice and constraint in remuneration for professional services due to a fee-for-device third party payer system. Rapid changes in technology and healthcare combined with an outdated device-centric reimbursement system are creating unprecedented challenges that threaten sustainability of the O&P profession. Hence, a reassessment of the value of O&P care, and the O&P workflow process is necessary to inform an update to the value proposition and practice model for sustainability. This article reviews key factors contributing to the current state of O&P, and potential solutions involving an update in practitioner competencies, and the care delivery model (from device-centric to client-centric and values-based). Updates could be achieved by leveraging the use of digital workflows that increase efficiencies and enhance the value of clinical outcomes. Eventually, these updates could enable the O&P profession to elevate the value proposition that aligns with its most important stakeholders: client-patients and third-party reimbursement agencies in a rapidly changing technology and healthcare landscape. Article PDF Link: https://jps.library.utoronto.ca/index.php/cpoj/article/view/42221/32301 How To Cite: Hovorka C.F. Leveraging digital workflows to transition the Orthotics and Prosthetics profession toward a client-centric and values-based care model. Canadian Prosthetics & Orthotics Journal. 2023; Volume 6, Issue 2, No.6. https://doi.org/10.33137/cpoj.v6i2.42221 Corresponding Author: Christopher F. Hovorka, PhD, CPO, FAAOPCenter for the Intrepid, Department of Rehabilitation Medicine, Brooke Army Medical Center, San Antonio, TX, USA.E-Mail: hovorkac@gmail.comORCID ID: https://orcid.org/0000-0002-7147-3134

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利用数字化工作流程，将矫形与修复专业转变为以客户为中心、以价值观为基础的护理模式

矫形与修复（O&P）行业一直以被动而非主动的方式应对市场需求。这造成了严重的影响，包括执业范围的缩小，以及由于第三方支付系统对设备收费而导致的专业服务报酬的限制。技术和医疗保健领域的快速变化，加上以设备为中心的过时报销制度，正在带来前所未有的挑战，威胁着定向行走专业的可持续发展。因此，有必要重新评估定向行走护理的价值和定向行走工作流程，以便更新价值主张和实践模式，实现可持续发展。本文回顾了造成定向行走手术现状的关键因素，以及涉及更新从业人员能力和护理服务模式（从以设备为中心转变为以客户为中心和以价值观为基础）的潜在解决方案。更新可以通过利用数字化工作流程来实现，从而提高效率并提升临床成果的价值。最终，这些更新可使手术与康复专业提升价值主张，与其最重要的利益相关者（客户-患者和第三方报销机构）保持一致，应对快速变化的技术和医疗环境。文章 PDF 链接： https://jps.library.utoronto.ca/index.php/cpoj/article/view/42221/32301How To Cite：Hovorka C.F. 利用数字化工作流程将矫形与修复专业转变为以客户为中心、以价值观为基础的护理模式。加拿大修复学与矫正学杂志》。2023; Volume 6, Issue 2, No.6. https://doi.org/10.33137/cpoj.v6i2.42221Corresponding Author：Christopher F. Hovorka, PhD, CPO, FAAOPCenter for the Intrepid, Department of Rehabilitation Medicine, Brooke Army Medical Center, San Antonio, TX, USA.E-Mail: hovorkac@gmail.comORCID ID: https://orcid.org/0000-0002-7147-3134

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CANADIAN PROSTHETICS & ORTHOTICS JOURNAL

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