Enhanced Network Reliability Following Emergency (E911) Calls

Abstract

Purpose: In this research, the purpose is to explore E911 call reliability requirements, study real-world issues related to telecommunication networks transitioning from LTE to 5G (NR) and WCDMA, and present network optimization solutions. The primary objective is to ensure the continuous supply of emergency services and improve the dependability of Enhanced 911 (E911) calls. Methodology: The research methodology involves an examination of the transition from LTE to 5G (NR) and WCDMA in telecommunication networks. The study delves into government-mandated E911 call reliability requirements and conducts a detailed analysis of two real-world issues affecting tight connectivity for E911 calls. Additionally, the research proposes network optimization solutions to address these challenges and enhance the overall reliability of emergency services. Findings: The findings of this research reveal insights into government-mandated E911 call reliability requirements and identify two practical issues affecting the continuity of emergency services during the transition from LTE to 5G (NR) and WCDMA. Unique contributor to theory, policy and practice: The study presents network optimization solutions aimed at overcoming these challenges, with the ultimate goal of improving the dependability of E911 calls and enhancing public safety.