Impact of supervisor phubbing on workplace incivility and workplace presenteeism: mediation and moderation effect of self-esteem and power distance

IF 2.5 Q3 MANAGEMENT

JOURNAL OF MANAGEMENT DEVELOPMENT Pub Date : 2024-01-09 DOI:10.1108/jmd-08-2023-0230

Syed Aarij Hasan, Afshan Naseem, Muzamil Mahmood, Zunaira Sajjad, Muhammad Zeeshan Mirza

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Abstract

Purpose

Supervisor phubbing is an increasingly common behavior depicted by supervisors despite the significance of supervisor–subordinate interactions. This study explores the impact of this behavior on workplace incivility and workplace presenteeism and analyzes the mediating role of self-esteem and the moderating role of power distance.

Design/methodology/approach

Data were collected from employees belonging to IT sector. The research was cross-sectional in nature and the data were collected using a structured questionnaire.

Findings

The findings indicate a significant impact of supervisor phubbing on self-esteem, workplace incivility and workplace presenteeism. Additionally, results reveal the mediating role of self-esteem between supervisor phubbing and workplace presenteeism. However, the moderating effect of power distance on the relationship between supervisor phubbing and self-esteem was not supported.

Originality/value

The research contributes to the existing literature and theory, especially in the area of supervisor phubbing and communications management. The study suggests a need for comprehensive approach that involves both organizational policies and individual behavior change.

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上司傲慢对工作场所不礼貌行为和工作场所迟到的影响：自尊和权力距离的中介和调节作用

目的尽管上司与下属之间的互动非常重要，但上司的 "傲慢 "行为却越来越常见。本研究探讨了这种行为对工作场所不文明行为和工作场所旷工的影响，并分析了自尊的中介作用和权力距离的调节作用。研究结果研究结果表明，上司溺爱对自尊、职场不文明行为和职场迟到有显著影响。此外，研究结果表明，自尊在上司傲慢和工作场所迟到之间起着中介作用。原创性/价值这项研究为现有的文献和理论做出了贡献，尤其是在上司傲慢和沟通管理领域。研究表明，有必要采取涉及组织政策和个人行为改变的综合方法。

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来源期刊

JOURNAL OF MANAGEMENT DEVELOPMENT MANAGEMENT-

CiteScore

7.00

自引率

9.70%

发文量

期刊介绍： ■Competence-based management development ■Developing leadership skills ■Developing women for management ■Global management ■The new technology of management development The Journal of Management Development draws together the thinking and research relating to the role played by managers in their immediate environment, and the ways in which they can widen their responsibilities to take on larger roles. Many companies now appreciate that investment in management development helps to reduce costs, increase sales and improve productivity - so it"s well worth investigating.