PENGARUH GAYA HIDUP, ATRIBUT PRODUK DAN KUALITAS LAYANAN TERADAP KEPUTUSAN PEMBELIAN PADA TOKOPEDIA

JURSIMA Pub Date : 2023-06-28 DOI:10.47024/js.v11i1.568
Nora Pitri Nainggolan, Tiurniari Purba, Heryenzus Heryenzus
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Abstract

The purpose of this study is to find out how lifestyle, product attributes, and service quality affect purchasing decisions at Tokopedia. In this study, the number of consumer respondents taken was 100 respondents as the research population using a questionnaire data collection technique. The data quality test in this study uses the validity and reliability test, the classical assumption test and the influence test in this study using multiple linear regression analysis and coefficient of determination analysis (R2), while the hypothesis testing in this study uses (t test) and (f test) using SPSS software program version 25. The results of the coefficient of determination (R2) obtained from lifestyle, product attributes and service quality variables have an effect 0.496 (49.6%). The results of multiple linear regression shows that Lifestyle has an effect 0,496 (49,6%) on purchasing decisions, and product attributes has the effect 0,3968 (39,7%) on purchasing decision, and the quality of service has an effect 0,2000 (20)% on purchasing decision.. From the t test and f test, it can be concluded that lifestyle, product attributes, and service quality has a partially significant effect on purchasing decisions. From the results of the study it can be shown that lifestyle, product attributes and service quality simultaneously influence              purchasing decisions at Tokopedia.
生活方式、产品属性和服务质量对淘宝网购买决策的影响
本研究的目的是了解生活方式、产品属性和服务质量如何影响 Tokopedia 的购买决策。本研究采用问卷数据收集技术,以 100 名受访消费者为研究对象。本研究采用多元线性回归分析和判定系数分析(R2)对数据质量进行有效性和可靠性检验、经典假设检验和影响检验,并使用 SPSS 软件 25 版本进行假设检验(t 检验)和(f 检验)。生活方式、产品属性和服务质量变量的判定系数(R2)结果为 0.496(49.6%)。多元线性回归结果显示,生活方式对购买决策的影响为 0.496(49.6%),产品属性对购买决策的影响为 0.3968(39.7%),服务质量对购买决策的影响为 0.2000(20%)。通过 t 检验和 f 检验,可以得出结论:生活方式、产品属性和服务质量对购买决策有部分显著影响。研究结果表明,生活方式、产品属性和服务质量同时影响着 Tokopedia 的购买决策。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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