Examining the Effect of Staff Training and Development on Human Resource Performance: A Case Study of the Tanzania Port Authority

Gladness R. Msuya, H. Munisi
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Abstract

The study examined the effects of staff training and development on human resource performance. To achieve the main objective, three specific objectives were developed; to assess the effectiveness of training and development on human resource performance, to assess the effect of training methods offered on human resource performance, and third was to determine the effects of different types of training offered on human resource performance at the Tanzania Port Authority (TPA). Data were collected using questionnaires and interviews from a sample of 120 randomly selected respondents. Data were analysed using Statistical Package for Social Science and the findings are presented using tables and figures. Qualitative data from interviews were analysed using the thematic analysis method. Results revealed that training of employees successfully improved the performance of the workers. Moreover, the results showed that out of five ways in which employees were selected for the training, the use of performance appraisal results has been most effective at TPA.
考察员工培训与发展对人力资源绩效的影响:坦桑尼亚港务局案例研究
本研究探讨了员工培训与发展对人力资源绩效的影响。为实现主要目标,研究制定了三个具体目标:评估培训和发展对人力资源绩效的影响;评估提供的培训方法对人力资源绩效的影响;以及确定坦桑尼亚港务局(TPA)提供的不同类型培训对人力资源绩效的影响。研究采用问卷调查和访谈的方式收集数据,样本为随机抽取的 120 名受访者。使用社会科学统计软件包对数据进行了分析,并使用表格和数字展示了分析结果。访谈中的定性数据采用主题分析法进行分析。结果显示,员工培训成功地提高了工人的绩效。此外,结果显示,在选择员工参加培训的五种方式中,使用绩效考核结果在 TPA 最为有效。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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